Rachel was wonderful. Very customer service oriented and her communication was excellent. Keep doing what their doing. Great experience.
9/25/2015
Jan L. VERIFIED CUSTOMER
Vehicle Make : BMW
I would like to thank Rachel for making the process appear to be effortless, efficient, thorough and simple. I am grateful for her patience and understanding, with this issue. Thanks for everything, Rachel! I also want to thank William for listening to my concerns. As it relates to the individuals who physically worked on my vehicle, the result is absolutely amazing. I was concerned about the color (Red) not matching and the crew did an excellent job! The paint job and repair work are fabulous! Thank you BMW Annapolis Collision Team! :-)
9/22/2015
Robbie N. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, courteous and very professional.
9/21/2015
Mark A. VERIFIED CUSTOMER
Vehicle Make : Ford
Kevin Flegal is a great asset to your company. He did a wonderful job for me
9/15/2015
Ernest J. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service was excellent. Rachel Jocus went above and beyond to make this a worry free experience.
9/12/2015
Donna P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional with a sense of humor.
9/2/2015
Harold W. VERIFIED CUSTOMER
Vehicle Make : BMW
The team worked very hard to satisfy my every need. Thank you.
9/1/2015
Dwayne S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very helpful staff.
8/31/2015
Frank H. VERIFIED CUSTOMER
Vehicle Make : Acura
Quality of work was great, car was ready on time.
8/28/2015
Brett L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
8/26/2015
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job fixing my car, but most of all, I really appreciated the updates via text and phone calls. Very satisfied with tje service there!
8/25/2015
Steven M. VERIFIED CUSTOMER
Vehicle Make : Audi
More damage than thought but everyone was great to work with.
8/24/2015
Emily E.. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the updates throughout the process. My car came back washed and clean, something I wasn't expecting. Thanks!
8/21/2015
Richard B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job! Treated very good. Thank you
8/20/2015
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Kevin was extremely helpful.
8/16/2015
John C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very efficient repair and I was kept informed every step of the way. Rachel was very helpful indeed.
8/15/2015
Daniel E. VERIFIED CUSTOMER
Vehicle Make : Acura
They did an excellent job. I am very satisfied.
8/12/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire process went without a problem. The text updates were a welcome service that made you feel that everything was in good hands. Very much appreciated!
8/12/2015
Jameson R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service. Prompt repair. The quality of the work looks great.
8/11/2015
Mary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous staff & extremely quick repairs. Very satified