Thank everyone for the wonderful customer service, from the first day when I stopped by to talk about getting my car fixed until the day I picked the car up I was extremely happy and satisfied with everything. The accident was very traumatic but everyone there helped to put my mind at ease.
I ENJOYED being looked at me and being called by my first name which made me feel I was important to them and not just another car to fix
The timeline was perfect and I appreciated the email updates.The car looks beautiful.I strictly believe in.dealing with home town folks and I wasn't disappointed. Again thank you from the first gentleman that talked with me, to the young lady at the desk and everyone involved.Prayers conts for.the whole Riley company to be whole again.and up and running.
9/27/2019
Ken W. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Polite & efficient service
9/18/2019
ANTHONY J. VERIFIED CUSTOMER
Vehicle Make : RAM
The Riley team did an outstanding job through the entire process. They contacted both insurance companies involved and gave me a loaner vehicle when the Insurance Company at fault could not provide a rental.
Their customer service is second to none and they will be the only place I take my vehicles in the future.
9/10/2019
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Riley Collision was terrific. Everyone was so nice and helpful, and the email updates were so helpful. I even got my car back better than before - Clean! Thank you, Riley!
9/8/2019
SHELDA S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great service! Adam was easy to work with after my accident. I will return. Thank you for making the process easy for me
8/28/2019
EDMUND M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thanks for the smiles & caring comments. You did a super job communicating with my insurance company.They say thank you
8/28/2019
WANDA S. VERIFIED CUSTOMER
Vehicle Make : GMC
Impeccable workmanship, excellent communication and on-time completion. Thanks!!!
8/24/2019
Linda L. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Ryan was fantastic to work with. Kept me informed of the process and made my second experience with Riley’s another painless experience.
8/22/2019
James L. VERIFIED CUSTOMER
Vehicle Make : LAND ROVER
Good updates daily. Work done correctly. No problem
8/17/2019
Elissa M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very quick service. I really appreciated that they gave me a little bottle of touch up paint. It wasn't ideal that I was informed that my car was ready 30 minutes before they closed and I had to return my rental then so I didn't get charged for it, but it all worked out and no harm was done. Very happy with the work! They did a beautiful job! I will recommend Riley to others.
8/8/2019
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Inside of my vehicle has white paint flakes, white paint in the seat, around the doors. Not happy about that.
Also there was a scratch put in the molding on the nside door that was worked on. Someone needs to look at tnis. Our vehicle was clean inside when it was brought to you and no scratch.
8/6/2019
Joey V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I believe this is the fourth vehicle I have taken to Riley for repairs ranging from door dings to major repairs. They have always done an excellent job and I will continue to do business with them in the future.
8/3/2019
Larry S. VERIFIED CUSTOMER
Vehicle Make : FORD
Great customer service. Won't hesitate to recommend you.
8/1/2019
Deanna H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, everything looks great
7/18/2019
Thadious S. VERIFIED CUSTOMER
Vehicle Make : GMC
Wonderful
7/13/2019
sara d. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Car looks great. Great customer service to get my car fixed quickly. Only thing was the top of my highlander looks like it has dust from sanding on the top of my car. May not have gotren washed off when cleaned. Wondering how long I need to wait before washing it? Thank you.
7/4/2019
JASON V. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very professional and fast! Bruce was awesome to deal with! I am a returning customer now due to him and how he handled my traverse.
7/3/2019
MARK S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Work done in timely and professional manner. I appreciate the updates on the works progress. Little things like that mean very much to anyone having work done
6/11/2019
guy b. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Terrific and fast service!
6/7/2019
CHERYL T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The front aftermarket license plate frame was broken but it was not included in the estimate, nor was it replaced.