Date of completion was pushed back multiple times and I was not notified until very close to the scheduled date of pick-up. Highly recommend changing the way customers are notified when there is a delay. Not happy with the communication between staff and customers.
9/16/2017
Dorothy W. VERIFIED CUSTOMER
Vehicle Make : Buick
Was very pleased with the work done.
9/16/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and wonderful repairs.
9/15/2017
Amber W. VERIFIED CUSTOMER
Vehicle Make : Honda
They took good care of us and really appreciate that
9/14/2017
Angie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the way you communicate, it saves a great deal of time for the customer!
9/9/2017
Richard O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and great reps to work with
9/8/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Kia
The car was repaired exceeding my expectations. Electronic updates were appreciated. Thank You
9/8/2017
Roy V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and repair outcome!
9/2/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
As usual the best I have ever seen.
9/2/2017
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Buick
As always great service and excellent work on our vehicle! All employees are very courteous and very friendly!
8/25/2017
Kathleen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work, as always. Thank you!
8/25/2017
Keith W. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have always had good luck with the body shop. Bruce is very nice. We are very pleased
8/24/2017
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work Fast response Friendly atmosphere
8/23/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
8/19/2017
Carol F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The wait time for repairs seemed excessive however I realize the entire time delay was not Riley's fault. It appears the final repairs were well done.
8/15/2017
Amy S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional. I felt like they understood that my time is valuable and did everything they could to accommodate me.
8/11/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Buick
Efficient and professional from the estimate through the payment processing.
8/5/2017
Sherry B. VERIFIED CUSTOMER
Vehicle Make : BMW
Just stay as you are and keep up the good work. Your customer service is splendid, I am so happy and pleased with my car, and your professionalism with me, keep up the good work.
8/5/2017
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took 8 days to complete 28 hours of work and it has 3 bubbles in the clear plastic rock panel
8/3/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer services not good commucation very poor the worst that I have ever exprience in my 10 years as a customer with you all. Your repair shop just treated my car like it didn't matter left it in a mess