The staff was very nice and informative about the process. The repair of my vehicle is perfect. They did an amazing job all around.
4/20/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great people great job
4/18/2017
Donna B. VERIFIED CUSTOMER
Vehicle Make : Buick
Very nice and was excellent with their communication.
4/14/2017
Anna F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have had work done here before, and when my car got hit I specifically asked to come back to this location because everyone was so great! Thanks for making my car beautiful again!
4/12/2017
Moyers.michael Scott. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall it was a good experience. Your front office staff is superb. Steph was fantastic and let me know what was up. There were a couple of small items in the repair that were not correct. I have been able to correct 2 of the 3 small issues that i have noticed on my own. It is comforting to know that the repairs are guaranteed, and that I can bring the car back in for any issues. The car smelled of leather cleaner and was washed when i picked it up, which is a nice bonus. I was informed of the vehicles repair status daily and tbat is much appreciated as well. I would say you all have a nice process that is customer centric but may consider taking a little extra time for attention to small detail in the repair itself. I would return to your shop for future repairs if I needed to.
4/12/2017
Peggy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had an excellent experience at collision works. Everyone went above and beyond, super fast service.
4/1/2017
Amy T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Another job well done!
4/1/2017
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Ford
You have done a fabulous job on my car. Thank you so much.
4/1/2017
Gene P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Stef and Stephanie
3/21/2017
Robbin L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job
Pleased with customer service too
Will return
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3/16/2017
Brumley.linda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the painless process of having to have our car fix. Ever one was some nice and very helpful. The ladies st the front desk. Steph and Stephanie was so nice and the text messages that Steph sent to keep us updated was great. Thank everyone for the great job
3/3/2017
Edmond M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff is fast friendly and a pleasure to work with
2/16/2017
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Have used them a few times before and we're always satisfied with the work done.
2/11/2017
John H. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephanie and Steph were very friendly and helpful.
I did like getting the updates text to me daily.
Thank you for getting my car back to normal.
It was also nice to get back a nicely detailed car inside and out. ????
2/3/2017
Micheal D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Seems like a great place. Just put no because I need to bring back
2/2/2017
Sasha O. VERIFIED CUSTOMER
Vehicle Make : GMC
Completely satisfied,super nice people.....
1/27/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Kia
Very. Professional staff. Very pleased. Would use them in the future
1/27/2017
Walter M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the hard work Collision Works of Newcastle!
1/21/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very prompt and convient service. Rental car was on location and my vehicle looks great!
1/21/2017
Linda N. VERIFIED CUSTOMER
Vehicle Make : BMW
Yes they were very helpful and went above and beyond to ensure my satisfaction. We will continue to use them in the future if we have any further incidents. Thank you.