I really appreciated how well your staff kept us updated by text and phone calls on the progress of our car. Thank you so much for your great communication. Keep up the good work. Mrs. Howell
6/14/2017
Lee M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service was notified from start to finish through txt and phone calls. Lady that handled my claim was nice and answered whatever questions I had. Would recommend this company, great customer service & great work. Enjoyed the rental as well very nice car.
5/25/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the excellent customer service and quickness to repair my car.
5/20/2017
Chad J. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up the car and drove it home (a **** hour drive) only to find out the break lights and tail lights weren't working. So we had to spend 2 hours out of our day the following day to drive all the way back to Newcastle to get it fixed. The blending of paint into the area that didn't need repaired was noticeable. Also, the new paint had some dust or dirt get in it while it was drying so there is a grainy texture in some areas of the paint job. Other than that, the repair was done faster than I was expecting and the body work looks good. Just some minor details. I'm not even too upset about the paint job. It looks good and I know that blending is hard and the dirt in the paint is hardly noticeable. I was mainly upset about having to drive 2 hours to get the tail lights fixed.
5/14/2017
John E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was my first experience and they kept me up to date every step of the way.
5/13/2017
Shae L. VERIFIED CUSTOMER
Vehicle Make : Honda
I love collision works!!
5/12/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased!!! Thank you
5/6/2017
Douglas S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very impressed with cleanliness of the business and the professionalism of the people that work there.
5/3/2017
Brandi B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Work was done in a very timely manner. We were kept up to date in each stage of the process. The finished work was excellent, my jeep looks great! We are very happy with it! Thank you all so much for your hard work!
5/1/2017
Amber G. VERIFIED CUSTOMER
Vehicle Make : Dodge
You all are amazing thanks for everything!!
4/28/2017
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional staff. Explained every step of the repair process. Kept me informed on the progress. Answered all questions. I'm very pleased with the job. I will return with any future repairs and recommend to friends and family. Thanks.
4/28/2017
Nicole E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did excellent work in a timely manner for the expected price.
4/27/2017
Austin W. VERIFIED CUSTOMER
Vehicle Make : Mercury
Next time I run into a problem or the problem runs into me. I will be using your services.
4/27/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I liked the daily updates. In the past you are called when the vehicle is ready. No updates unless you call. Thanks for a job well done.
4/26/2017
Sara R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work, friendly staff, and fast turn around.
4/25/2017
Gordon H. VERIFIED CUSTOMER
Vehicle Make : Smart
You were personable
4/25/2017
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I realize it wasn't completely their fault but I had to pay for the rental car 4 extra days . I was told they would have it done in 4 days it took eight. Because they ordered the wrong head lamp but it was the one the book said it took. Also the hood doesn't shut completely and there is a gap between the hood and fender. A dent still in the door . Blamed on shoddy work from previous body shop. It it was not this was before this accident.
4/20/2017
Don B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Job team Collision works!
Timelieness- 10
Communication- 10
Detail- 10
Staff- 10
Steph- MVP