Very easy to work with, kept me up to date throughout the entire process. Key rental car was also great
3/20/2018
Joe M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer relations. We were updated constantly. You went out of your way to arrange a rental car for us. Fabulous experience
3/15/2018
Elizabeth J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy, fast and thorough service - my car looks great!
3/15/2018
Paula C. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a beautiful job. It was so convenient and everyone was wonderful! The rental I was given was very nice and equivalent to what I had. They actually got it done early then predictied. I would recommend anyone to use here. Kevin and the Car rental associate we so nice and accommodating.
3/12/2018
Girard.barbara M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Only thing I was not 100% pleased with was that I had to bring it back because my new door “popped” more than it should have and the window in the new door did not operate correctly
3/12/2018
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the updates on progress, the convenience of being able to rent a car on site that was close to the kind of car I drive, good communication and the car looks great. Thank you!
3/10/2018
Mike M. VERIFIED CUSTOMER
Vehicle Make : Volvo
You guys did a great job on the Volvo.
3/10/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
It my first time to Concord Collision.
Thought you folks did a fine job.
Everyone was polite and professional.
If I have other work to be done, I would definitely go back.
3/7/2018
Joe L. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff was courteous, friendly, informed and professional. After inspecting the damage the estimator arrived at a fair, proper and correct estimate to complete the repairs . Much more accurate than the photo estimate reached by the insuring company . The estimator took time to speak with me personally about his findings and fully explained the estimate. I appreciate,it as I'm sure your other customers do also, the estimate and schedule updates by Text messages. Very happy with the process and very very happy with the job done on the vehicle. I would highly recommend Key Collision of Conc. To any friends or acquaintances . JL
3/1/2018
Captain John. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communications, kept me updated daily with emails and phone calls. The repair is great, perfect color match.
2/17/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for an excellent job! Communication is vital and you guys excell in that category, great job!
2/16/2018
William L. VERIFIED CUSTOMER
Vehicle Make : GMC
The quality of your work was excellent
2/13/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Ford
The front office staff were great, and extremely helpful and accommodating. The results on my repair were also excellent, and it looks like new! The management of the claim, with Allstate was also very smooth. I was a little surprised by the overall cost, and even though the front office tried to explain my bill, it is confusing that it does not break it out by cost per line item.
2/10/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Jeep
No further comment needed. Great job!
2/9/2018
William P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I just wanted to tell you how much I enjoyed working with Brandie. She was eminently professional and personal and was always ready to check on some detail herself. Frankly the personal touch is what so many automotive businesses seem to lack and Brandie truly stands out in this regard. I would gladly recommend Key Collision to anyone needing repairs. Sincerely, Bill Phenix
2/1/2018
Scott S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I wasn’t expecting it to take 26 days. It seemed the communication was
Only there after payment was received from Geico
Otherwise surevice seemed good
2/1/2018
Cwo Mark. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was done on time and to a very high standard.
Thank you!
1/25/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Keith was amazing, went above and beyond to make sure I was treated and taken care of with great precision. I will highly recommend Key collusion.
1/24/2018
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional job, well done !!
1/20/2018
Babler.sherrill L. VERIFIED CUSTOMER
Vehicle Make : Honda
Melinda and all the staff deserve a lot of credit for this "completely satisfied" response. I could tell how excited Melinda was to tell me that my car would be ready on Friday, earlier than promised. It broke my heart not to pick it up that day and meet Melinda, but the roads were very bad up here in Campton, and iced up later.
When I picked it up on Saturday, the car was perfect! Repair was excellent, car was cleaner than when I brought it in. My baby was all better. Thank you so much!