Thankful that even though we were in another state while our vehicle was being repaired, you guys kept us up to date with any repair and sent a time frame of when our vehicle was to be completed!
3/15/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved being kept up-to-date on the progress of my car!
3/15/2015
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
your service was great and the repair was great,we love that car.Thanks for the help.
3/13/2015
David P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would recommend Concord Collision to any one and everyone. Pleasant, accommodating, professional.
3/8/2015
Heather G. VERIFIED CUSTOMER
Vehicle Make : Honda
We were extremely satisfied with the work done on my car. Everyone was very professional and I 100% respect all members of the team. I was especially pleased that all the paperwork and required forms were completed prior to my vehicle even being delivered to you. Everything was very streamline, especially in a highly stressful situation, such as a car accident.
Thanks so much!
Heather and Todd Geisser
3/7/2015
Warren E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Holdup in delivery of the part caused a one week delay in the predicted timing of repair.
3/7/2015
Randy F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very good excellent service. Kept me notified with with every step. Very pleased and happy with service. Thank you again.
3/7/2015
Kathleen Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff are complete professionals.My car looks.as good as new!!! This is my second experience with your company, and I've been completely satisfied both times!
2/25/2015
Suzanne D. VERIFIED CUSTOMER
Vehicle Make : Saturn
I really liked and appreciated the cute text messages updating me on the progress on my car
2/21/2015
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work. Car was finished ahead of schedule. Staff was nice and friendly. Would recommend to others.
2/21/2015
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional courteous service. I loved the progress on text messages!
2/20/2015
Maureen Q. VERIFIED CUSTOMER
Vehicle Make : Ford
Impressed with the high level of customer service and the overall results for my vehicle! Loved the fact that the car was washed and cleaned. Someone did leave their hip of coffee in the front console
2/20/2015
Nadeau.christopher S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The collision center took almost 2x as long as quoted based on mistakes they made during the ordering. The text system worked well up front but when unexpected things happened they were not timely with updates. For instance, the day I picked up the vehicle I left work early to go there, they had not updated me so I called, they returned my call at 4:30 when it was supposed to be ready at 4pm with it wasn't going to be ready. The message did not reach me until I was there. I told them I would wait and wanted it that day. I am also finding things I need to call for follow up on such as the car pulling to yhe left and a wind noise from the repaired door. This all could have been reviewed had they anticipated the final repair and not waited until last to do the console. All in all I am very disappointed.
2/18/2015
Billy H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Maybe in the future .... I should not have dropped off my car until the part was in cuz I had to pay extra days on the rental. The "walk a waiver" cost me 135.00
2/13/2015
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Overall good experience.
2/7/2015
Robert E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient and professional throughout the repair process.
1/31/2015
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed of the progress of my car and when I told them that I was unable to pick it up on Friday because of work, they had it done a day earlier. The partnership with Enterprise works very well as they picked me up very quickly.
1/26/2015
Jim C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job
11/6/2014
Bill B. VERIFIED CUSTOMER
Vehicle Make : Ford
Terrific job and done in an outstanding time frame !
5/15/2014
Stuart C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Concord Collision always does a great job and communicates progress regularly. We would recommend them to anyone needing repair work.