My car looks better than ever! it looks like I just drove it from the show room. It's beautiful, and you can't tell where any of the damage was! Brandon Ferroli did an excellent job and all the other technicians also did a super wonderful job! I am so thrilled! I also want to say that Brandy the customer service representative was wonderful to me and very friendly and nice! I would choose concord collision anytime and would recommend them to anyone I know who has car damage!
12/16/2015
Kristine G. VERIFIED CUSTOMER
Vehicle Make : Acura
FANTASTIC!! Your customer service model should be mirrored in all businesses! Thank you for making the repairs to my Acura so smooth and worry free!
12/16/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
12/14/2015
David N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Exceeded my expectations.
12/12/2015
Richard S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
smooth beginning to end
12/11/2015
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Y'all did a great job. Kept in contact the entire time to keep me updated and got a nice a wash out of it as well! Thank you!
12/10/2015
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I thought you did an excellent job and my car looks great. Also, I am very pleased with how fast you got the repairs done.
12/6/2015
Kaleb G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Concord Collision Center went above and beyond to create excellent customer service and a wonderful finished product. I'd recommend them to anyone!
12/5/2015
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good experience. Appreciated the updates as the repairs were being done and even completed sooner than expected ! The truck looks great! Thank you.
12/5/2015
Carol C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy with the car's repairs done by Concord Collision. Very impressed with the customer service/repair updates, both by phone & email, from the shop (Brandy). Would highly recommend to anyone in need of a body shop.
12/3/2015
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to thank Brandie for her
Superior customer service..always kept me updated and was always so pleasant.
12/3/2015
George E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Done ahead of schedule and kept me well informed throughout. Courteous.
12/3/2015
Paulette W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have no complaints at all. It was done well. My hats off to the team. "GREAT JOB"
Don Wilson
11/20/2015
Laura M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely impressed with my experience with Concord Collision. Extremely courteous, helpful, great work in a timely fashion -- I would definitely recommend to friends.
11/20/2015
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Honda
It was very convenient and the car looks great.
11/14/2015
Keith M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was simply done to perfection. Kudos to the techs for such an outstanding job.
11/14/2015
Julie O. VERIFIED CUSTOMER
Vehicle Make : Dodge
You have the nicest and most helpful people. The gentleman who assessed my car the first time was very clear and specific on the items that needed to be repaired. He helped me to align my door without making me wait. Just so helpful and honest. The two ladies in the front office where so helpful with getting the rental company to come quickly. They were so nice and made me feel supported in every situation. The communication throughout the process was acurate and perfect. I didn't have to call one time to check up. The best car experience ever!
11/13/2015
Ronald B. VERIFIED CUSTOMER
Vehicle Make : BMW
Courteous, efficient, fast.
11/12/2015
Susan B. VERIFIED CUSTOMER
Vehicle Make : BMW
It did take along time for the repairs but the quality of the work was excellent! I didn't care for the text updates but understand why some people like it. I really appreciate the car detailing my car looks amazing! Thanks
11/11/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The waiting room was clean and child safe. The staff in the office were friendly and professional. I didn't meet any of the tech staff but they left my car clean and did a great job on the repair.
I was kept up-to-date on the timing of the repairs and the car was done as promised.
Accommodations were made to ease my after hours pick up worries.
My only tiny negative is the difficulty with lack of parking when I first arrived for my consult.