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Real Reviews from VERIFIED CUSTOMERS
Cassidy S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated that Concord Collision communicated with me regularly through the process. My car looks great!
4/23/2016
Robin Y. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was repaired much faster than I expected, and you kept me apprised of the progress on a daily basis, by emails, which alleviated any stress. The car looks like new. Great job and a very pleasant experience.
4/22/2016
William L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was amazingly nice and professional. Thank you for helping me out so fast!
4/20/2016
Brian D. VERIFIED CUSTOMER
Vehicle Make : Toyota
ALL I NEEDED WAS A BUMPER REPLACED. THE TRUCK WAS PROMISED WED. AFTERNOON. YOU CLOSE AT FIVE AND AT 3 0 CLOCK I GET A PHONE CALL SAYING YOU HYAD TO ORDER ANOTHER PART. 2 HRS B-4 CLOSING YOUR GETTING TO REASSEMBLING MY TRUCK? AFTER FINALLY GETTING IT I DISCOVER ON MY WAY HOME THAT THE DIRECTIONAL DOES NOT WORK. SPEAKING OF WORK DON'T YOU CHECK YOURS ? CHEAP WORK FOR THE INSURANCE COMPANY. CHEAP BEING THE CONNOTATION OF QUALITY
4/19/2016
Dawn S. VERIFIED CUSTOMER
Vehicle Make : Mazda
So happy to have my car back in such a short time. It looks amazing!?!
4/19/2016
Marilyn C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job, everyone is so friendly!
4/16/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair looks great. I really like the personal service and especially the level of communication on the progress of the work.
4/16/2016
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was more than satisfied. The quality of your work and your customer service is truly impressive. I've used you on numerous occasions and will continue to do so in the future. You have a customer for life.
4/13/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very satisfied!!
4/2/2016
Silvernail.michael Silvernail,tamara. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great! The whole process went very smoothly. Brandi kept me updated, answered all my questions, and was very pleasant and helpful! Thanks, you guys rock!
4/1/2016
Randall S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the great service
3/31/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car is happy and so am I.
3/31/2016
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff made me feel comfortable when I was traumatized by my accident on the day it happened. Brandie was most excellent, as was Melinda (? Do I have that right? Your front desk person). They were professional and courteous but also caring, considerate and compassionate. Today when I picked my RAV up the repairs were not complete b/c of a snafu with an interior part and all were very clear with the issue, the expectations and the steps that will be taken to rectify it. I am happy with the service and confident that the repairs are well done. If I find otherwise, I feel I will receive the same excellent care and services with any problems that come to light.
3/29/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The work was done quicker than estimated, there was one problem after the repairs, but it was fixed very quickly and at no additional cost to me.
3/25/2016
Irene P. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous staff, friendly . Kept me up to date
3/24/2016
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional! Appreciate the updates via email. Thank you!
3/23/2016
Kellie H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I would tell my friends what a great job you did repairing my car. I also liked the text messages on how the work was going on my car.You are the best people.Thank you for everything. Kellie H
3/23/2016
Advantage Signs. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint match is flawless, what more can I say? Thanks
3/22/2016
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lovely job!
3/21/2016
Drapeau.sherry J. VERIFIED CUSTOMER
Vehicle Make : Toyota
From what I can see of the workmanship it looks good still have to go in and out of car to check it out at home but what I can see at this time it looks good
3/18/2016