There are new scratches on my car that were not there before.
12/28/2014
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very pleased with my car, however the glass was cleared of my vehicle expect the side door as to which I slice my fingers on the prices left.
12/18/2014
Sean H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to go back 2nd time for make sure that hood is aligned with the body which the shop took care of it. Service is great! However, I did have to go back the 2nd time.
I didn't get my car on the day it was promised as there was a minor problem found. It's good that the problem was found and they have fixed it. I had to leave the car for couple more days.
12/8/2014
John R. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the fifth time I have had work done
at this facility. Everyone has always been
very pleasant and professional. The quality
of the repairs has been excellent. I highly
recommend this facility.
12/2/2014
Christopher V. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication from the shop was good until there were problems with parts not being delivered. During that process. it seemed as though my car was no longer a priority and that informing me of the delays was of little importance to the shop. The only reason I knew that there were issues with parts not being delivered and delay in the labor for the vehicle was because I called in to check on the work. The shop made no attempts to let me know that there were any issues. I received no voicemails or missed calls in any attempt to contact me. Although it was explained to me that it is Cerritos Auto Body's goal to return cars to their owners in a timely manner, I could not disagree more.
11/27/2014
Latasha C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service!
11/22/2014
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took 3 days to fix a side mirror
11/19/2014
Dhonica B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff was very friendly and professional. Im very pleased with the service .
11/19/2014
Alfredo G. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the updates I received via text! My car was ready sooner than promised! Great job! Thank you!!
11/19/2014
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Been there three times now awesome customer service and great work!
11/18/2014
Erica C. VERIFIED CUSTOMER
Vehicle Make : Saturn
Very professional and very nice people to work with. Everybody was so helpful! They always let us know with updates on the status of our vehicle. The outcome of our car looks great!!! Thank you soooo much!
I would recommend Cerritos Auto to everyone!!!
Erica
Long Beach
11/15/2014
Nash A. VERIFIED CUSTOMER
Vehicle Make : Honda
keep up the good work especially the notification and communication...you're highly recommended.! :-)