The hood of my car was level, and i had addressed the problem to them, and they fixed it within 15 minutes
9/27/2015
Yamileth G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was great people are friendly and honest..
9/19/2015
Jose D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always great service and always a great job.
I have been there twice and always a great experience
9/18/2015
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Clean facility, great communication with me, my insurance company and car rental company!
9/7/2015
Orsure &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!!! Will definitely come again!
9/4/2015
Kenrick D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall, I enjoyed my experience. All of the staff were very friendly and hospitable. Even the guy from the tow truck company was friendly.
The only thing I have to complain about was the date my car was going to be ready. I was expecting my car to be ready by 5:30 P.M. on August 28, so I almost left early to squeeze through rush hour to make it on time to both the rental company and Fix Auto. They did send me an update that my car's estimated time of completion would take longer than expected, but only about an hour and half before the pick up date. If I went to pick it up as I originally planned, I would have had to sit through 40 minutes of traffic coming from Fullerton, not to mention also wasting a tremendous amount of gasoline.
I would advise to please send updates like these at least a few hours ahead of time so people can properly plan around it.
Thank you Fix Auto!
9/2/2015
Edgar R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a wonderful experience with your Downey shop. Very friendly and knowledgable staff. Thank you for a great job on my car
9/1/2015
Martin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The email updates were great in keeping us up to date with the status on the repairs. And as always we were welcomed back in such s professional manner. Everyone was great. Thanks for all of your help
9/1/2015
La Quaita. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best, I will be referring
8/29/2015
Iesha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent. They took care of my car inside and out looks like nothing ever happened to it. Highly recommended
8/26/2015
Homero S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had a very pleasant experience with your shop. Repairs were unnoticeable and done with good craftsmanship.
8/22/2015
Destiny T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciate the great customer service as the staff was very professional and the way the rental car company provided transport to fixed auto body shop after I returned it. Thank you very much.
8/15/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just wanted to let you guys know that you all did an excellent job repairing my car. Thanks.
8/13/2015
Maria &. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job!!
8/12/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was excellent except for someone zip tied one of the panels underneath my car to the underbody of the car. When I brought my car back in they fixed it right away but whoever did that shows just sloppy craftsmanship.
8/4/2015
Toni T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was really pleased with Cristina, Sean and the young man who brought my car up (sorry - didn't ask his name!)
The entire experience was great -
I'm very pleased with how my car looks
I really like that you text to give status of the repairs/progress
All staff that I interacted with were VERY courteous, professional and nice people.
Thank you!!
8/2/2015
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Honda
the car looks great, thanks for the completing the repairs quickly
The staff were helpful I got answering any question I had.
8/1/2015
Alfredo R. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs were done on time, two days before the estimated time.
Thanks to all
7/29/2015
Danny B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes I was pleased with your services and respectful employees Thanks! Had a good experience at Fix Auto. Thanks
7/29/2015
Mirna P. VERIFIED CUSTOMER
Vehicle Make : Fiat
Good work, kept me informed, how the work was going.
Real good service.