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Real Reviews from VERIFIED CUSTOMERS
Traci M. VERIFIED CUSTOMER
Vehicle Make : GMC
Your team was very professional and helpful. My husband and I were also very impressed with your shop from our first visit. It is clear by just the appearance of your shop, that your team takes pride it maintaining a clean and organized shop. I would definitely recommend your services.
8/14/2018
Rock L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, and excellent body repair. Great communication regarding status of completion.
8/14/2018
Ricardo G. VERIFIED CUSTOMER
Vehicle Make : Subaru
All went really well. A very well organized shop. Thank you!
8/13/2018
Devon E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were amazing. The whole process was easy. Everyone was nice. The email system to keep me up to date on progress was really appreciated. The work done was perfext. I hope I don't have the need to come back but if I do, I know where I'm going
8/11/2018
Danny O. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Exelent updates on the service progress. Beutiful repair, apears to have never been hit. Car was presented washed and waxed. Beutiful job , highly recommended!
8/9/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Mazda
The lady who actually delivered the car should know exactly what was done. She didn’t know if the bumper was painted or not then said if it was damaged it was painted? Kinda unfriendly????
8/9/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once again, it's the attention to detail drop drop-off to pickup. Everything is first class and I wouldn't hesitate to recommend you to anyone. Thanks.
8/9/2018
Eric C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the quality repair of my vehicle and the solid communication during the process. Thank you all!
8/8/2018
Anabel M. VERIFIED CUSTOMER
Vehicle Make : Honda
great job
8/8/2018
Dale M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
You definitely surpassed all my expectations! When I got my car it was immaculate. I had a few scratches on the side of the car which were not part of the accident and you buffed out as complementary which I completely appreciated. I feel like the car I got back was just as a brand new car. thank you!
8/8/2018
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a wonderful experience having body work done at Victory Auto Body. I have already recommended them to coworkers and friends.
8/7/2018
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication and very professional . I felt very well taken care of and the work was done quickly and so well. Thanks for taking such great care of my car.
8/7/2018
Alexander J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, very hospitable, quick, and professional. Definitely recommending this place to my friends. Thank you!
8/3/2018
Guerrero R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was fast and they were very responsive and attentive! My horn sounds weird but besides that everything is good! Thank you!
8/3/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Honda
They finished my car in a very good time frame. The work wasn't rushed,they did a very good job. Also,Vanessa was amazing,she went out of her way to make sure of customer satisfaction,Vanessa Thank you So much!!!
7/29/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm guessing the best praise I could pass along is that you would be my first recommendation for auto body repair. Should anyone of my friends need such work, I will gladly pass your name along. Thanks.
7/26/2018
Hope S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you, I appreciate the updates Vanessa was very helpful and very kind. I will return if necessary and will recommend your services to all my friends and colleagues.
7/18/2018
Kiefer J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think there should have been more communication between the shop and mechanic/speciality team before contacting a customer to pick up their car. A quick inspection would have sufficed since I didn’t get to check my car throughly since it was parked in the street when I went to get it. Nonetheless, I want to thank Mike for getting Gary in contact with me to reset my airbag sensors after it kept blinking after leaving the shop, then Gary for being so quick and professional while explaining every step and not making me feel inferior or stupid while doing so. Thank you for also offering to follow you back to the shop after to have the team reseal my door panel after we noticed it wasn’t sealed properly when closing the door. My car looks super brand new thanks to getting it all shined up and clean when I picked it up and with a new door and working window I can finally move on from this unfortunate car accident and will highly recommend Victory Auto Body to my friends who need work done! You guys are the best, and thank you for the constant communication with every step to make me feel less stressed about the horrors about my first car accident.
7/18/2018
Alyssa W. VERIFIED CUSTOMER
Vehicle Make : BMW
The front windshield seal needed to be replaced when the roof came off but it was applied very sloppy by the company you outsourced the job to. Upon pick up your guy said it just needed time to "settle" which is not true because the other side/corner did not have a significant gap and was placed properly. At this point, aside from it looking bad, I'm also concerned it will leak or get caught on something and get pulled. I have already returned the rental car so this will be more time and trouble to now get it fixed again. I'm not at all happy with this situation and wished a more care was given to reviewing your contractors work. Vanessa in the office was extremely nice throughout the entire process though!
7/16/2018
Steven J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everybody was super helpful, friendly and professional.
7/16/2018