They are always great. My battery wasnt holdimg a charge when I picked it up and they replaced my battery free of charge. Dennis was awesome helped me with everything
10/11/2018
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Audi
My experience with Signature Collision was as bad as it could get. I was out of my car for a full month for a bumper cover replacement. The estimated completion date was changed about 8 times. Communication was horrible. When I stopped by the shop for the 3rd or 4th time I asked to see my car and found new damage. I had to make a complaint to the manager and corporate office to finally get my car worked on. In the end I received a $500 discount. My experience could not have been worse. I wouldn't recommend that anyone use Signature Collision.
10/9/2018
Keria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are so satisfied the job well done so great, but do a better job with keeping your promise.
10/2/2018
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Poor communication. Multiple delays.
10/1/2018
Naser A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Unfortunately they did not do agood job with my car and the hit my car and made it worse and the car was absolutely dirty and no one told me that they hit my car I found out when I saw my car this is absolutely not professional and care less and my car it’s brand new car I will never ever trust them with my car
9/21/2018
Carol R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quick and efficient, with friendly service. Car was returned looking like new.
9/18/2018
Jasmine L. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks great and it’s clean! And the staff was very pleasant and informative!
9/18/2018
Rikwan B. VERIFIED CUSTOMER
Vehicle Make : BMW
John Harrison knows his job! Although John is extremely busy,I rate him with excellent service and curteous. If I can rate him, it would be 10 stars! Keep up the good work!
9/18/2018
Victoria E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John and Vanessa were excellent!
9/14/2018
Roshan P. VERIFIED CUSTOMER
Vehicle Make : Honda
The adjuster and estimater have done wonderful job. My car was ready same day. I would give them 10 out of 10. Excellent customer service.
8/29/2018
Judith K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for everthing. Hopefully will not see you for while
Judi
8/26/2018
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was a terrific experience from start to finish. My car looks perfect!
8/23/2018
Charles D. VERIFIED CUSTOMER
Vehicle Make : Acura
The rear bumper repairs were incomplete.
8/20/2018
Hayley H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Incredible service. Careful repair.
8/18/2018
Arthur L. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like a more professional and reliable process for making appointments. And the text message system seems like a good idea, but it was way too slow. It told me my car was ready hours after I had already picked it up. But the guys who did the work were awesome.
8/18/2018
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service
8/17/2018
Graham M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Completely satisfied is a high bar! While it took two weeks to fix the car, your team was exceedingly professional and communicative. It was a pleasure ...However, after picking up the car, there were dirt marks through the inside of the vehicle as well as a general layer of dust on everything. The car was also relatively dirty on the outside. In 6 years of owning the car it has never been so dirty and definitely was not that dirty when dropped off. I ended up spending $115 at the local car wash to have them clean up after the service.
8/16/2018
Jocelynn J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received outstanding customer service from Signature Collision. I got my car back before the time I was told, AND my car was on far better condition than it was when I brought it in--to include a WASHED/CLEAN CAR!!! I was pleasantly surprised when I got my car back!
AND the staff was outstanding as well! Thanks to**** and his crew!
8/14/2018
Anne B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The most satisfying customer service and work quality I have experienced in a long time. Well done!
8/13/2018
Hoang-kim L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car repair was delayed 7 days from the estimated time and my driver side seat was dirty when I picked it up. I would not recommend Signature Collision and will ask Geico to reconsider recommending this place to their customers.