I had to call to get an update on my car. I could had my car a day earlier but a technician broke my headlamp bulb and it was delayed by a day, and the shop forgot my door molding piece and now I have to go back and get it repaired to my inconvenience.
2/18/2016
Stacie S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs look terrific, especially the blending of the paint. We'll be a repeat customer should the time come.
2/11/2016
Constance F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Although I've had my car back less than 24 hours, it looks great. I hope to feel this way 24 days from now. It looks like brand new on the outside. The staff at Signature Collision was very professional. The whole experience has been informative and painless.
Thank you!
2/11/2016
Antonino M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was very well done. I suggest you review your message system, since a couple of messages received about when the car would be returned were misleading.
2/11/2016
Zoenett C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done and efficient, the work was done in a timely manner GREAT JOB GUYS
2/10/2016
Vivian B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great!
2/5/2016
Allison W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were efficient and the car looked brand new. I liked the text and phone call updates as well.
2/3/2016
Hannah S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great communication - constant updates, incredibly friendly helpful staff.
1/31/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Audi
Your representatives (two young ladies at the front desks) were delightful - for one of them it was her first week on the job.
Kudos for having great people!
John
1/30/2016
Angela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gus was extremely helpful in negotiating with the Insurence company. I felt like he was really looking out for his customers. I will recommend Signature to others.
1/29/2016
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything about my dealings with Signature was excellent, from start to finish.
1/28/2016
Katherine K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I so appreciated their willingness to take a quick look and fix a simple problem with no charge. A person could not ask for better. I am now a loyal signature customer.
1/28/2016
Xiuchun Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Overall it's good. But I just suggest the repair work could be done in a shorter time. For the left side rear door, I am waiting for mr DeLa Cruz's feedback. Thanks.
1/21/2016
Jolanda W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike was absolutely awesome throughout the time my car was at the shop. Everybody was very friendly and helpful. The car was definitely done in a timely manner. I think they did an excellent job repairing the vehicle too. It was not only clean outside, but inside as well. Lastly I appreciate the way Signature Collision sends out daily updates about the progress of the vehicle. That is absolutely the best!!
1/19/2016
Daren A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Fantastic experience, excellent service
1/16/2016
Sheila H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciated how frequently you kept me up to date on the status of my vehicle and the friendliness of your staff. Thanks.
1/14/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was satisfied that ya'll corrected mistakes
1/9/2016
Mohammed M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I paid 500 dollars deductible without being told to bring police repor.At the date of incident I was told 200. Totaly unacceptable practice. B/c of your fault I was penalized. I would never recommend geico to anyone. According to police hit and run without emergency need not report immeaditley but can do so within 6 months. I did that got tracking # & will be followed by case#. Thank you