Oxmoor Collision Center

Overall I was really happy with the repairs you guys did on my Lexus. I was really surprised with the color matching and attention to detail. Thank you so much!

The repair was perfect. Working with everyone was so easy. I am one very satisfied customer.

Check engine light is still on, Gas Guage / sensor was not repaired.

So far so good. I hope it stays that way.

Car looks great.

I wish someone, whether the service rep, or my Geico rep, would have attended me to my car upon pick-up. I feel like an explanation, description, or to ask how I felt about the repair on-site would have been a nice gesture.

Very professional, I was impressed.

Fast courteous service and my car looked great.

I was at your office several times while my car was being repaired. I told my wife that everyone I dealt with seemed to really like their job and really went out of their way to assist me. Bruce was especially attentive and helpful. I would highly recommend Oxmoor Collision Center.

A really excellent repair job Thanks

Thank you wes

I keep receiving different completion dates, sometimes on the same day and none were correct.

It took a month to complete the repair

Everything was fine except I requested a small car for my loaner...and was given an SUV. Other than that, all went well.

Great communication. My vehicle looks as good as new where they did the repairs. Thank you!!

Excellent and courteous service. Wes was terrific, keeping me informed of the status of the repair throughout the process. The repair was perfect and done quickly. Would chose them again if inneed a repair and recommend them without reservation.

Laura was inaccessible by phone the entire time my truck was in the shop. I asked her about fixing some other damage on the truck that was not in the original quote. She told me once they started working on the truck they could try to get additional damage approved. Once I dropped my truck off 5 days later I tried to speak with her about the issue so it could All be repaired at the same Time. I called several times never getting a return call. All the whole My truck is making its way further through the repor process. I calll and call day after day and never get a response. Then she finally told me my extra claim was denied but when I checked with nationwide they told me the extra damage had never even been submitted by Laura for review. By he time I could even get a price on the additional damage my truck was already out back together, meaning additional hours would be charged to start a new repair since parts would have to be removed again. To top it all off she TEXTED me at 6:15 on a Friday night of a long holiday weekend to tell me my truck was ready and I could come get it the next morning between 8am and noon. My schedule was already booked that morning and but since the truck was done I had to return the rental car, which meant I went all of Memorial Day weekend without a car. Basically my experience with oxmoor collision center was terrible in every way possible. I was ignored and lied to throughout the process and not even treated with common decency. I would have a hard time recommending anyone bring their vehicle here to be repaired.

It appears that the right side of the rear bumper that was replaced has a larger than usual gap between it and the rest of the body. At least larger than the left side. Enough that the brackets on the inside are visible up close.

Unbeatable service. Exceeded my expectations by far!

Thought the service was great, y'all did a fine job, thanks wes