Very professional, timelines accurate, good follow through.
11/10/2016
Janet O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was a great experience. I appreciated all the communication on the status of my vehicle. Excellent service.
11/8/2016
Jared H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, courteous staff, excellent repairs completed on time. Thanks to everyone!
11/4/2016
Steven R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job was very well done. Service was excellent.
11/1/2016
Lynne T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mark Williams took good care of me.
11/1/2016
Maegan K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication was great as they kept me updated on the status of my car. The car came out great!
10/29/2016
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job, well done! ????
10/21/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks to Mark Williams for his outstanding service in repairing my car (MB of Arlington, VA Body Shop)
10/21/2016
Glen M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Communication was excellent, car came back perfect, and I am quite critical
10/19/2016
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mark was professional, courteous, efficient. No time wasted. And he took care of the rental car issue on the spot. Didn't feel rushed. All questions answered.
Also, the receptionist (and I'm sorry that I have forgotten her name) was wonderful, welcoming, and kind.
Just a great experience (although I don't want to repeat the initial cause of it :-)
10/18/2016
Ronald N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mark was a pleasure to work with. We had expected the repair to take 3 days. It was completed in 30 hours. What a pleasant surprise. We were more than happy with the experience at your body shop. Thank you.
10/4/2016
Denise W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I have a beautiful set of diesel Benz's from the 124 and 126 chassis era. These beautiful cars are so wonderful to drive, a true driving experience. Without Dan Moreau, Marvin Wintzel, Mark Williams and the talented technicians, I wouldn't still have these cars to enjoy. Thank you for a wonderful driving experience and for your team of fabulous people. Denise
9/28/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Mark Williams was terrific, the repair was done beautifully and reasonably quickly. Great service but hope I don't need it again.
9/21/2016
Alan F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks great again and Mark did a great job getting me in and out quickly when I came dropped off the car and picked up the car.
8/6/2016
Alan F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great too.Everything was handled with professionalism and the communication by text of the status of the car while it was in the shop was a great feature. We also appreciated getting a completely clean car back. The repair looked great too.
7/18/2016
Harry Ric. VERIFIED CUSTOMER
Vehicle Make : Subaru
Like new!
7/16/2016
Carol L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome service kept me informed Mark is the best
7/14/2016
Zachary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Hassle free, great service.
7/7/2016
Carol K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Without exception, everyone I dealt with was professional, friendly, and accurate with information. I don't think I've ever had such a smooth experience with a car repair.
6/25/2016
Felton M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service. You kept me informed of the repair status and delivered on time.
Thank you!