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Real Reviews from VERIFIED CUSTOMERS
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how they went out they’re way to accommodate me and car looks good.
5/5/2018
Vicky R. VERIFIED CUSTOMER
Vehicle Make : Honda
Well I wasn't satisfied with my repairs my car isn't completely finish I still have things that wasn't completely done with my car and the adjuster that was in charge of my car he didn't die all the work that needed to be done to my car so that isn't a place I would take my car to
5/3/2018
Christy B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was not expecting to receive my vehicle back as scheduled. To my surprise, the work was done beautifully and on time. Thank you following up throughout the entire process!!
5/1/2018
Belinda P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very friendly staff and clean environment. Thanks
4/26/2018
Raymond G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service by very professional people. Outstanding workmanship.
3/21/2018
Shawn W. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick service
3/21/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Toyota
nick was really good at informing me of what was going on with my sic. i appreciate all your efforts as usual. and thanks to the tech also for doing such a good job.
3/20/2018
Rachel C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The guys did a great job,and returned my car back cleaner than I gave it to them.They also kept my inside clean,now I can vacuum and get it back brand new..thanks so much.????????
3/20/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and fast.
3/18/2018
Guizelous M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was given the incorrect time of when Center would be open to pick up the car so when I arrived to pick up the c sr, my key and the warranty for the repair work, no one was there. the car was left unlocked so I was able to take it off the lot using my husband’s key. I got repeated calls and texts from the Center as if the car was still on Waldorf lot, even after I had taken it off the lot. I continued to get texts on the progress of the repairs even after I had picked up car, my key and warranty. I won’t bring my car there for ANY repairs again and won’t recommend it to friends either. Also plan to let USAA know about this negative experience
3/9/2018
Yolanda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great!
3/9/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was fixed quickly and they cleaned it up nicely.
2/25/2018
Brian M. VERIFIED CUSTOMER
Vehicle Make : Ford
Having teenaged drivers unfortunately has made me a repeat customer. I love the customer service piece that the staff offers. I received notifications advising me on the status ou'd my repairs on a weekly basis. I appreciated being kept in the loop.
2/17/2018
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I specifically liked the text messages I received at regular intervals. I liked the fact that you did what you said you were going to do and completed the job when you said you were going to complete the job. I enjoyed the fact that Nick went around and explained to me every aspect of the repair under the hood and outside as well. I had a very good match on the paint job as well. It was a pleasure doing business with everyone at Toyota collision center thank you very much
2/15/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great!!
1/30/2018
Harold M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was outstanding and completed on schedule and without any cost surprises. Thanks to the Waldorf Toyota team that did this work. This is the second collision repair done for us by the Collision team at Waldorf Toyota. Bringing this second repair to you to fix was based on our total satisfaction the first time. You fully met our expections.
1/25/2018
Nancy O. VERIFIED CUSTOMER
Vehicle Make : Honda
The only complaint is it was not done in the timeframe given, but that was not to aToyota Waldorf
1/25/2018
Sheila R. VERIFIED CUSTOMER
Vehicle Make : Lexus
No problems so far. Thanks
12/15/2017
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service
12/15/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair shop got my truck done 6 days prior to when they said. I was truly thankful. The toyota of waldorf over all is great they always take care of me and my family. We thank you very much for caring about us as customers.
11/17/2017