Wonderful customer service! Sam was especially helpful and friendly, which I really appreciated!
9/25/2015
George D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and very informative, keeping me up to date.
9/25/2015
Robert A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was cleaned up and ready when promised. So far no problems noticed with the frame warranty replacement. Body shop work was excellent.
9/24/2015
Lajuan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my cars second visit to Toyota of Waldorf. The repairs were beautifully done!
9/19/2015
Nathaniel Q. VERIFIED CUSTOMER
Vehicle Make : Dodge
Being consistently updated with the status of my car, either by text or phone was much appreciated.
9/12/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was exceptional. I appreciate the professionalism and customer service that was provided by Lisa and Shelton Shorter.
9/11/2015
Frances D. VERIFIED CUSTOMER
Vehicle Make : Buick
I especially liked the updates received, in a timely matter, on the work in
progress on my vehicle. Everyone with whom I came in contact was
courteous and very professional. Thank you for doing such an outstanding
job on repairing my car.
9/5/2015
Corliss D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Toyota was awesome as always
7/20/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and like the automated text update. Well informed of the status. Thanks.
7/15/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good as new, and the paint job was a perfect match. Thanks for delivering earlier than expected.
7/13/2015
Michele B. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was outstanding. Sam and Tim promptly responded to my every question and concern. My van looks brand new. I will definitely recommend to friends.
6/30/2015
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Ford
Both of your receptionist have wonderful vibes and customer service. The email status updates are on point. I was digging the 70's rock in the waiting room.
6/27/2015
Wayne G. VERIFIED CUSTOMER
Vehicle Make : Acura
Nice expeditious work, thanks
6/20/2015
Billy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professionalism, friendliness and workmanship.
6/15/2015
Calvin M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was happy with everthing
5/30/2015
George P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!!!
5/30/2015
Jalita M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had the pleasure of experiencing great customer service.Thank you for making my experience a pleasant one. I will recommend you to others who may need similar service. Thank you again.
5/7/2015
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Acura
I was real impressed with how quick and efficient the service was. I was rear ended Tuesday evening and received a call Wednesday morning letting me know I could bring my car in, so I did that. Then I received a call/text Thursday evening stating it was ready for pick up!! That was extremely fast and totally unexpected! Never the less my experience was excellent and I will definitely recommend the Toyota collision center!
5/2/2015
Wilhelmina G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The customer service was outstanding and my car was ready ahead of time and everything is working well.
4/29/2015
Edward A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent. Other businesses in the area need to take lessons from Toyota. Sam's bubbly personality was very refreshing and so helpful. Lisa was very helpful in trying to arrange a courtesy shuttle for me. Shelton explained everything that had been done to my car. It's unfortunate of why I had to come and see them, but they are truly a first-class organization and my needs were exceeded. Thank you very much and keep up the outstanding customer service.