Office employees seem to put customers on the back burners while discussing other business. The gentleman who called with updates was very customer service driven however.
3/30/2015
Myron C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Too many text messages.
3/28/2015
Kenneth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick repair time. Excellent friendly staff.
3/27/2015
Heather F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Travis and Marsha were great they let me know every step of my cars repair and really put me at ease even though my car was in another state. I will definitely recommend abra! Thank you so much for the such great service!!! It was the one good thing about the accident.
3/21/2015
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was in the shop a week and I didn't like the fact that we had to travel so far you would think there could have been something closer but the people where great very friendly and helpful.
3/20/2015
Erica R. VERIFIED CUSTOMER
Vehicle Make : Ford
Was well informed of all that was going on and super helpful with any questions I had !
3/19/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Honda
I give Travis a A in customer satisfaction.
3/19/2015
Jackie A. VERIFIED CUSTOMER
Vehicle Make : Scion
Recommends to everyone
3/19/2015
Hanna P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. Wish I had it back sooner
3/18/2015
Michael H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I love everyone here! Y'all are truly awesome! I love the texting update feature and the calls that keep me in touch with the repairs going on everyday.Everyone is there to make your experience a pleasure and it truly was a great experience for me. I hope my Infiniti never has damage again but if it does you can believe I will give you all a call right after my insurance company! Thanks so much! My car looks brand new!
3/12/2015
Randy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good follow up - quick
3/7/2015
**** E. VERIFIED CUSTOMER
Vehicle Make : Ford
Completely exceeded my expectations
3/6/2015
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the constant updates.
3/6/2015
Margie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Done a good job
3/5/2015
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication. Travis was very good with letting me know the process and filling me in with repairs. He went beyond what he needed to do.
3/1/2015
Mitchell H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication from Chris at the shop. Kept us up to date and even brought it to us when it was completed. Over the top from everyone there. Will highly recommend!!! Thank you for keeping us calm thru the traumatic experience of a hit and run.
3/1/2015
Shawn W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent. Courteous. Kept me informed. Good work.
2/22/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic service, fantastic job, fantastic experience. You have gained a customer for life!
2/15/2015
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication through the whole process was OUTSTANDING!!
2/14/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Ford
You did an excellent job. Customer service was exemplary.