Bobby and the front desk gal (didn’t catch the name) were helpful and not only went above and beyond, but disassembled my crossbars on my totaled Lexus SUV. It was rainy, wet and cold and they still did all that. Sorry (front desk gal) she even went and got me a screwdriver to take my license plate cover and license plate off. Bobby did not give up until I was fully satisfied with getting the things out/off my car. From the moment I spoke to Diana on the phone, I loved your company. You have great people that work for you! Even though you didn’t fix my vehicle you made a very tough time more enjoyable. You should be proud!
11/14/2024
Lesa S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys are awesome
10/10/2024
Paul S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Highly professional
Top Quality work
Excellent communication
Will highly recommend Pacific Motor Company to anyone in need of their service!
10/9/2024
Richard H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always good work. I'm always satisfied with work.Enoy dealing with the people who work there.
10/4/2024
Robert W. VERIFIED CUSTOMER
Vehicle Make : Porsche
Costs were well managed and the car was immaculate upon its return to me.
10/4/2024
Bryan E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied all around, thank you!!
10/3/2024
Bunra C. VERIFIED CUSTOMER
Vehicle Make : Lexus
perfected
10/1/2024
William S. VERIFIED CUSTOMER
Vehicle Make : Honda
On time
9/16/2024
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The people at Pacific Motor Company were really helpful and friendly. The quality of the repair work was excellent and happened faster than we expected. We're recommending PMC to our friends.
9/16/2024
Paul W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Pacific motor company exceeded my expectations and went above and beyond to take care of my vehicle. I would definitely recommend them to anyone who needs any repairs to get an estimate from them.
9/8/2024
Aniceto G. VERIFIED CUSTOMER
Vehicle Make : Honda
They are all supper GOOD,,
9/5/2024
Lorraine M. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent job! I can't even tell where the repairs were made.
8/31/2024
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Front desk staff was kind and courteous. The tech did a great job repairing my car. I left a book in the counter that you all kindly returned to me. Thanks so much! I will be a repeat customer.
8/26/2024
Anne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was an efficient process from start to finish! Particularly appreciated your taking car of the details for the rental car. Thank you for great results too!
8/12/2024
Katie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at Pacific Motor Company are friendly and professional. They worked hard to get my vehicle repaired quickly. They communicated with me every step of the way in the repair process. I recommend them to all of my friends and family.
8/5/2024
Harry W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Always a great experience with your staff. From the reception to completed work…excellent work.
7/29/2024
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tyler, the mechanics and front office staff did a superb job. I will always bring my vehicles to Pacific Motors for repair.
7/16/2024
Dana B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Didn’t even have them do anything for me or use their service. Doubt I have a reason for a high ranking when all they did was total out my car lol.
7/6/2024
Mackenzie G. VERIFIED CUSTOMER
Vehicle Make : Acura
amazing repairs and done faster than expected!!
5/18/2024
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did excellent work! In the original survey I was sent (which I can’t remember very well now), I believe I only gave lower ratings for a couple categories, namely communication. My wife was without her car for twice as long as she was originally quoted. I get that it happens - but no one ever called us with an update, at any point. I work nights and ended up losing a lot of extra sleep getting up to drive her to and from work.
Anyway, like I said, zero complaints about the work done, and if there had been more communication my responses on that survey would have been positive across the board.