Tony made it really easy. He gave me the time frame and scenario of the repairs. He also gave me good advice about getting the car rental and assisting in obtaining a good car rental while my car was being repaired. A great overall experience!
3/31/2014
Gloria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the first time for me using Fix Auto for repairs. Im glad I chose this shop. Tony was awesome and did an excellent job in keeping me up to date with repairs. I will definetly use this Shop again and also recommend it to my family and friends. I was completely satisfied with the results.
3/30/2014
Virginia R. VERIFIED CUSTOMER
Vehicle Make : Ford
The Representative Staff was very courteous. However, the Estimator/Adjuster FAILED to cover other damages on my car. I was told that the LIFT GATE APPLICATE (back door crack) is NOT replaced.
My car was hit and the IMPACT/CRASH was too "strong" because it smashed and bended the "trailer hitch". The trailer hitch is made of strong metal which took some of the impact. Therefore, such impact caused to place all the back components of the back of my car to be damage/cracking the ?lift gate applicate? (back door). Therefore, such the crack is related to the accident and the ?LIFT GATE APPLICATE (back door crack) should be replaced.
I am sure your Staff, Estimators and Adjusters have training on collisions, including rear-ender, fender-bender and other related matter. I am also sure that your Estimator has also seen videos on how rear-ended crash can damage, weaken and cracked all the back components including the Lift Gate of my car. I am confident that once you reconsidered and take a second look of the any car that was hit on the back any parts of the back car are affected. I am confident that after taking a second look Estimators and Adjusters will replace my Lift Gate of my Explorer.
****. Since the "trailer hitch" was bend and damage, it triggered to push up the ?lift gate applicate? cracking the back door. Such impact caused the back doors out of place or {dis-alignment of the back doors}. The ?lift gate applicate? was forced out of place, weaken and cracked. This damage/crack is related to the accident. Therefore, the LIFT GATE APPLICATE (back door crack) should be replaced.
2. The fact is that the car hit and made contact directly to the ?trailer hitch", causing my car to be LIFT UP, affecting the hooks/door locks to be out place and such impact caused the ?Lift Gate Applicate? (back door) to be crack. Therefore, the ?LIFT GATE APPLICATE? (back door crack) should be replaced and it is related to the car accident.
Many thanks in advance. Virginia R
3/28/2014
Gabriel H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you to Tony and April from fix auto on alondra and Vermont
Did a excellent job and all the team that work on
My 2003 dodge Durango
3/14/2014
Harold H. VERIFIED CUSTOMER
Vehicle Make : Scion
Paramount Collision did an outstanding job of handling the repair of our car. This type of professional service has nearly disappeared from the business world, apparently being replaced with "no problem" which will never replace "thank you". Thank you, Paramount Collision.
3/6/2014
Letitia V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very great customer service.
3/5/2014
Kim R. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was a great experience from the start when I walked in the door. Great customer service. Then the paint job was perfect and highly professional. I will definetly be recommending Fix /Paramount to others
Thank you.
3/1/2014
Regginald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A Pleasure To Collaborate Business With
Fix Auto Paramount.
2/28/2014
Veronica J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exelente servicio y atencion, gusto de tener lugares como este
2/24/2014
Juan D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was excellent along with the personal. It was really a good experience. Thank you for all!
1/30/2014
Eberardo R. VERIFIED CUSTOMER
Vehicle Make : Ford
The people there were very nice and helpful. I would definitely go back to you guys next time
1/16/2014
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank youuu You guys ROCK! :)
1/15/2014
Lester B. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very impressed that Paramount reassured me that I made the right choice in coming to them.
1/10/2014
Amourette W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I I really enjoyed working with the staff here they are really hard working and they really take care of you the work was awesome thank you guys so much.
1/9/2014
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very polite, kept me informed of progress great
Customer service
12/14/2013
Ester T. VERIFIED CUSTOMER
Vehicle Make : Ford
Paramount is a premier 5star auto center with a professional staff who really knows there business. I have already reccomended there services to others in need of an honest and classy experience. . . JT
12/12/2013
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks just as new I'm extremely happy. Thank you for amazing customer service Tony your the best(:
11/30/2013
Nyshia G. VERIFIED CUSTOMER
Vehicle Make : Ford
yes I was completely satisfied with the service that I receive my vehicle is beautiful I will bring any one of my vehicles back Tony and staff was just excellent to me um I will always be a customer of Paramount collision uh so grateful so thanks paramount
11/16/2013
Jose F. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with my car and your services. Tony was very knowledgible and informative his promt text messages and phone calls left me assured my car was In good hands. In the unfortunate event I need a body
Shop again I will definitely come back to
You guys. Thank you for your services.