Ralph and Jeff did a great job...very quickly. I have never needed this type of service before and they made it friendly and easy. My vehicle looks great. Hopefully I will not need them again but if I do, I know they are the right guys to call.
12/28/2012
Jhigh T. VERIFIED CUSTOMER
Vehicle Make : Buick
You guys did an excellent job. You guys did A quality and the quick turnaround was mind blowing. Gloria and Heather are so great at their jobs. Customer service was the best. I love the way you guys use the latest technology to communicate the status of my repair. It was convenient and appreciated. If i ever have another accident( hopefully never again) I am definitely using Abra! I love you guys.
12/27/2012
Tracey B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The daily up to date phone calls on the progress of the vehicle. Friendly service. The walk down and detail report of what was completed and repaired on the vehicle
12/27/2012
**** W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent quality and follow-up. I would definitely use ABRA again and recommend to friends.
Tom Woehlke
12/27/2012
Logan B. VERIFIED CUSTOMER
Vehicle Make : Ford
quick, good work.
12/26/2012
James K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Treated very well, approve there servie!
12/26/2012
James W. VERIFIED CUSTOMER
Vehicle Make : Lexus
First of all the customer service was a welcoming experience. The reception Gloria extends on a consistent basis is to be honored and commended because it's the window to the excellent service Abra offers. If I ever need ANY service Abra provides, I won't hesitate to return, and me along with the repair I received will be echoed to anyone I know.
12/22/2012
Cassandra W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Arba in Kenosha is outstanding!! Kathy and Jim are great in customer service and went above and beyond in guest relations!!! I will most definetly will refer people to you!!!! Thank you again for the great service!!!!
12/22/2012
Joann J. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all i would think that you would get my my name correct. It is Jo Ann Jagodzinski. I'm not sure where you received the spelling. The text updates didn't tell me anything. It would have been nice if someone would have called me to give me an accurate update. When i did pick up the car nobody walked around the car with me to make sure everything was ok. I had to find the chip in the paint myself. I have to bring my vehicle back to get the door repainted. Another inconvenience. I had a vehicle repaired at your west allis location and the service was much better. Disappointing.
12/21/2012
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Detailing was awesome, great communication the entire process. Thanks.
12/21/2012
Patricia Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was terrific! I can not tell the repairs from the original.
I particularly enjoyed working with Mary Voss, your manager. She very much assured me about handling the insurance, quality of the work and firm due date. I would definitely keep her employed!
What more can I say....EXCELLENT Job!
Thanks,
Leon Risser
12/21/2012
Karen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the daily updates and my car was done a day early! Good customer service...even changed a taillight bulb not part of the job :) thanks!
12/20/2012
Andrea R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Wonderful Services were provided by both David and Stacy. I cannot say enough. They had me booked within 24 hours of my call, fixed my window within a 7 hour period while I was at work. Great customer service!! I even got a ride to work which was very helpful!
12/20/2012
Vinita A. VERIFIED CUSTOMER
Vehicle Make : Acura
The customer service is considerate and very patient- Deanna worked with my mother (which always requires a lot of patience :) ) and me to assure a reasonable rental car rate and worked with us for convenient dates. Excellent communication on progress via daily texts. I have been very happy with the repairs- the car looks nearly new again.
12/19/2012
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I very much appreciated the contact with the business. Most often you do not know what is going on, and when to expect your vehicle back. But with the personal updates via e-mail, telephone, I was able to plan ahead and eliminate any last minute planning.
The repairs and review of the repairs where also greatly appreciated. They did a wonderful job, and with the work that had to be done, they did it very timely.
12/19/2012
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abra is the best. The people are wonderful and Paul really makes the place a quality workplace.
Steve Rudolph
12/19/2012
William S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Overall a great experiance. Continuos updates work done great and on schedule
12/17/2012
Mike M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was not updated with my vehicles progress, and there was a residue all over my vehicle inside and out!