Awesome service. Great updates throughout process. Would highly recommend.
1/14/2013
Jack F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went great. Ladies at the front desk were very nice too. Their professionalism and demeanor was much like the front desk when checking into a 5 star hotel. Well done! Especially helpful was calling Enterprise to bring the rental car over. A nice calm ending to a couple of stressful weeks. Thank you.
1/13/2013
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Acura
Other shops have cleaned and detailed the inside of my cars, wish they would have this time other than that great results so far.
1/13/2013
Georgette J. VERIFIED CUSTOMER
Vehicle Make : BMW
100% satisfied with my repair completed by ABRA (my car looks like it never happened) and with the customer service I received from the staff. James from Geico provided outstanding service and I was very impressed with the claims website, and the Geico claims staff. My only disappointment was with Enterprise Car Rental. The agent did not mention the optional insurance while I was sitting at her desk, but rather I felt pressured to decide as she only mentioned it when I was getting ready to pull out of the parking lot. She didn't really explain properly what the optional insurance would protect me for, but I got that information from my insurance agent. She also quoted me an incorrect daily price, and when the cost would be deducted from my account. She said the deduction would occur daily, but that was not the case. I then called Geico when I got home to question this and they connected me with another Enterprise agent over the phone, as I wanted to confirm the price. So he did quote me a lower
daily price over the phone, than what I was told in person, however, he refused to follow the quote up in an email. He said it was impossible for him to shoot me an email with the price as his "system wouldn't allow him to do it." And finally, I asked for a small car, but was not given an option to choose from what was available, but rather the car was chosen for me, and it was a larger size than what I was used to.
1/12/2013
Tim W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks great. We have had
work done by Abra before and gave
always been happy with the work.
The customer service this time was
outstanding. Thank you!
1/12/2013
**** And. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service! Thank you so much!
1/12/2013
William D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything is great
1/11/2013
Janet M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!! Very thorough job and explanation of things being performed. I am very happy with my car!!
1/11/2013
Peggy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went well with our repair during every step. We received prompt attention and were constantly kept up to date on the status. The actual repair looked great!
1/11/2013
Bill D. VERIFIED CUSTOMER
Vehicle Make : Ford
The work is very good
1/11/2013
Fredrick H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and repairs. I was kept informed on a daily basis regarding the status of repairs for my vehicle.
1/10/2013
Janine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the third time we took our Toyota to ABRA. Everything turned out well and they are very professional. We are kept informed of the progress which is wonderful. I can't say enough good things about them and their staff. I would recommend them to everyone I know.
1/10/2013
Prema P. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely update was satisfied. Great customer service treated with friendly helpful attitude.
1/9/2013
Shawn A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done! Thank you all that you do! Shawn a Lansing
1/9/2013
Phillip S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I like the fact that abra auto body keeps in contact with the customer,on a daily bases.
1/9/2013
J N. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new. Thank you so much!
1/8/2013
Robert N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went as planned out.
1/8/2013
Michael S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Staci did a great job keeping us updated during the repair process. Thanks.