I was charged more than my insurance deductible as a shock absorber under the bumper was damaged. I paid but felt this was part of the repair
4/10/2013
Shelia A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra does a fantastic job and the customer service is outstanding
4/10/2013
Brittany A. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car should not have been returned in that condition!
4/10/2013
Beauclaire L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job and good customer service
4/10/2013
Mark K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The repairs were completed with my used/old (dented) parts...have to return for new parts to be installed. I will complete another survey once the work has been done.
4/10/2013
**** &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
fantastic job and professional service!!!
4/10/2013
Julie H. VERIFIED CUSTOMER
Vehicle Make : Kia
The works looks great and bra kept me up to date regularly as to the progress on repairs. I will refer them to everyone.
4/10/2013
Brenda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My sweet 1993 Camry is looking good again thanks to Paul and the staff at Hopkins ABRA. The fast turn around was a wonderful added value to me.
4/10/2013
Susan S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went smoothly. Brian was a good communicator.
4/10/2013
Stanley E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
leftside doors closing hard but getting better.
4/10/2013
Charles B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The excellent experience began with the call from Abra HQ arranging service in Glen Carbon, IL, and continued with Kelly Keck's outstanding customer relations and service before, during, and after the service appointment at the local center. Excellent communication and customer service. I can't think of anything that could improve the experience.
4/10/2013
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciate the customer service. Dropping of my car for repairs was quick and easy. I was told it would be ready in 2-3 days and was pleasantly surprised when I got the call the next day that my car was ready. The new bumper looks great!!
Thank you.
Patricia A
4/10/2013
Richard R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very happy with the customer service.
4/10/2013
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys were absolutely fantastic. You took a horrible situation, made sure everything was taken care of including dealing with my insurance and organizing my rental and gave me back my car in the best condition it has ever been in. Not only repaired but cleaned the inside. Thank you. I will never go anywhere else and will recommend you to all my friends and family. On cloud 9 tonight!
4/10/2013
Joe V. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Goob well done. My car looked amazing after the repair
4/10/2013
Oscar C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service provided by the Customer Service Professionals at the Northfield location was exceptional. I fully appreciated the consistent status updates that Matt provided by personally calling me daily. Matt was exceptionally thorough in providing explanations and answering all my questions, before and after the repairs. Shayleen **** is another of your customer service representatives that I would like to recognize. She was extremely patient with me and answered all my initial questions prior to making the first appointment. Because of the customer service and the excellent repair work to my car, I will surely choose Abra Auto Body for any future repairs. Thank you.
Oscar C
4/10/2013
Josh A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ray and the team at Abra in Coon rapids did a great job and made the experience very easy on me. Great communication and amazing work! I can't say enough good things! Thanks for all the hard work!
4/10/2013
Rigobert T. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done!
4/10/2013
Gregg A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please take time to thank those that worked on my Hyundai Tiburon. I am very pleased with the work that was done.
4/10/2013
Larry M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous staff prop work and paint look great