ABRA did a great job on the repairs and kept me well-informed. However, the car took two days longer to get fixed then I expected, and it was dusty and odorous when I picked it up. It would've been nice to have the car completely clean and an air freshener for the odors.
4/17/2013
Erica M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I received excellent service.
4/17/2013
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Acura
Daniel at the Collierville office was professional and handled our repair promptly. I was very satisfied with the repair.
The only complaint I have was when we previously took our car to the Bartlett location the previous Sat we found out when we got there that they didn't have our appt in their system even though I had talked to a girl at that location earlier in the week. They then proceeded to wait on two other customers who walked in after us. After waiting for 45 min we left.
Much better service in Collierville.
4/17/2013
Lindsay H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kenny was an absolute pleasure to work with. This shop is top not h with the likes of him working there. I will definitely use them again and refer friends to them. Thanks again for everything.
4/17/2013
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Subaru
They were amazing made me feel informed and important.
4/17/2013
Michele O. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience at Abra was fantastic! Everyone was extremely friendly. They repaired my truck in less than 36 hours! You wouldn't ever know that it was damaged.
Thank you to the Abra staff!
4/17/2013
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I have never experienced such amazing customer service anywhere. This was the second time I've used Abra and it is so incredible the care, compassion and communication from entry to exit.
Trust is hard to find in your industry and I have 100% trust in each of your staff members. I know that my car is in good hands and isn't tampered with.
Keep up the good work.
I will always be a loyal customer and recommend you to everyone.
4/17/2013
Mark N. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job. On time on bid
4/17/2013
Troy D. VERIFIED CUSTOMER
Vehicle Make : GMC
The service and advice from Abra employees was great. I was very satisfied with my expierence; the service, prompt repair, communication, and repair cost all exceeded my expectations today.
4/17/2013
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everthing was great.
Only little problem was finding my key to the car when I came to pick it up. Took about 20
minutes to find key. Thanks for doing a great job on my car.
4/16/2013
Todd H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
We are very satisfied with the service we received at Abra . Scott Zajak was great ! I would definitely recommend Abra to our friends & more. Thank you so much.
4/16/2013
Chealse N. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I appreciate the text updates from you. It kept me informed. The customer service was great and I will recommend you to others!
4/16/2013
Shelaine T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional service. I had a great experience and I will refer others and return in the future if necessary. I loved the text updates.
Thank you!
4/16/2013
Diana C. VERIFIED CUSTOMER
Vehicle Make : BMW
I have used you in the past and I am always pleasantly surprised with the service and quality work .
4/16/2013
**** L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jason did a great job with my car and I am very impressed with the end result. I would recommend Abra to a friend.
4/16/2013
**** D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kevin's attention to detail and the speedy customer service for a small repair is rare to find in business today. I will gladly recommend any and all to Abra for auto body service.
Sincerely
Tommy Dunlap
4/16/2013
Lorraine Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was excellent and the car looks like new... There's only one little detail I think when you were putting everything back together you overlooked that the headliner had dirt fingerprints and the roof looks dirty now... Other than that I'm satisfied
4/16/2013
Leslie A. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was so happy with the quality of the repair work and they vacuumed my car!!!
4/16/2013
William D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service! Thanks!
4/16/2013
**** K. VERIFIED CUSTOMER
Vehicle Make : Buick
Although I am satisfied with the body work, In the process I believe my steering wheel cover was scared in the process. I have no proof of this, but I have not noticed it before.