The repair work was great. The only comment/problem we had was a delay on a part. Communication could have been better on the status/delay.
4/21/2013
Nick F. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm calling back tomorrow. My left hand turn signal now works intermittently.
4/21/2013
Adam F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Deffinently went above and beyond my expectations. Very helpful through the whole process
4/20/2013
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Honda
Rated a top #10, great customer service! Thank you ;)
4/20/2013
Sam O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Seems great, good integration with insurance. I'll have to wait for better weaetter weather though to get a good look at it
4/20/2013
Erick G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job!
4/20/2013
Charles O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. Fast too
4/20/2013
Arnold W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! The **** might have been a little more careful about getting paint on the steering wheel but not a problem. I'm satified totally otherwise.
4/20/2013
**** F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding job done, keep up the good work.
4/20/2013
Kristina /. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We are VERY happy with Abra! They did an excellent job communicating, and we're happy with our service! Thank you!
4/20/2013
Erik E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I typically do not fill out surveys but I was very pleased with the service I received, the quality workmanship and the employees that assisted me in the process. I had been at an Abra years ago and was not very pleased but that was also many years ago. It turned me away from doing business. I decided to give it a try and very happy I did. From the rental car being lined up, Brittany calling to remind on scheduling, and the manger keeping me updated on the progress along the way. To get my car back in two days and done to the level it was, made me a happy customer. Also having four kids, the way my car was cleaned on the interior made me extremely satisfied. I am a fan! Thank you.
4/20/2013
Linda H. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied with the personnel and the way they explained what was going to take place with my vehicle. I was updated several times with details, which is very nice. I have had a vehicle worked on there before so I knew what a great job and quality work they do. I would recommend their services to anyone. Thank you!
4/20/2013
Deena F. VERIFIED CUSTOMER
Vehicle Make : Jeep
I called more than once to bring my car in for repair. Each time I was told they did not have my estimate. Luckily I saved my estimate and provided them the info as to what would be required. They told me it would be a 3- day job. I knew this was incorrect because the estimate stated no more than 3 hours. When I told that it will take 3 days, this leads me to believe that I will need to obtain a rental car which would incur more costs on my end. Additionally, each time I tried to call and book an appointment, I was told they were overbooked. I finally managed to make an appointment for the Wednesday that I brought my car in, and when my husband brought the car in, they told him they had no appointment on record for my car's repair. Basically we had planned all week for the car to be repaired to be told they didn't know about the appointment I made the week before?? Luckily they took the car in for repair. Amazingly, it took a little more than half a day- not 3 days like I was originally told. Good thing I didn't rent a car since I was able to have my car fairly quickly despite all the confusion. And this is why I am not "completely" satisfied with my "experience". Thank you
4/20/2013
Katherine I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very friendly and my car was done before I thought it would be. Wonderful!
4/20/2013
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very quickly and nice work
4/20/2013
Tom C. VERIFIED CUSTOMER
Vehicle Make : Mazda
All around good service from quality or repair to the friendlyness of the staff. Very prompt too. 10/10
4/20/2013
Duane/wanda B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly service, daily updates on the repairs, repairs were completed in a very timely manner.
4/20/2013
Michael L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are the best body shop i have ever had the pleasure to work with I have restored many cars nice job.... Mike lamkin
4/20/2013
Venteria K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Abra team was great! Very courteous and professional. I love that that I received text messages and emails about the progress of my vehicle. Ron went above and beyond!
Thanks!!
4/20/2013
Bob H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thank your team at ABRA for their courteous and responsive actions. Especially Mr Chris Atteberry who kept me informed of the progress and graciously answered all my concerns and questions. The repair work looks exceptional.