The staff at The West St Paul location were very considerate of my needs and kept me aware of all things via text or phone calls. Changed my perception of Abra Auto Body locations now. THANK YOU ABRA AUTO BODY!!!!!
7/21/2019
Sheranita H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was recommended to Abra by a coworker and everything exceeded my expectations. The customer service, daily text updates, timeliness ...everything was great. I’ve already recommended you all go my mother and husband.
7/21/2019
Shamael M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Best part of experience was being updated constantly on progress of repair via text which prevented me from having to call, very efficient.
7/21/2019
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Honda
My truck looks brand new. They do a good job of keeping you posted on the progress of the repairs as well. Let's face it. If USAA recommends Abra, then you know they are reliable, trustworthy and good at their job.
7/21/2019
Jamikka N. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was attentive and professional. The repairs were immaculate. I would recommend always
7/21/2019
Wayne M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best body work I have ever seen and the paint job was perfect.
7/21/2019
Linda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you to a job well done.
7/20/2019
Michel H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for a job well done!
7/20/2019
Nicole D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair looks amazing and they cleaned my car for me! I was not expecting that!! I had empty seltzer cans and kid crumbs and all kinds of mess in my car and when I picked it up, it was immaculate! Vacuumed and washed and smelled good. I was just really surprised and pleased. Thank you so much, collisionmax!
7/20/2019
John J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The work was done to perfection. I am very happy that I decided to have Abra do the job! However, there is one little problem. A piece of trim fell off when we went out to eat Friday night. I will take the car in on Monday to have them check it out.
7/20/2019
Blaine B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was told my car was ready. Since it had been taken to a different shop for repairs they returned it to the original shop. The car sat all day waiting for a QC check that never occurred until I called. After calling I was told the car was ready. Picked it up and discovered the horn was not working - how does it leave the original shop without testing the horn? Especially, since it was involved in the collision. I had to go back to the shop return the car get my rental and I have not been informed of when I will get it back. Very disappointing - you guys had been doing great. The car now has to go back to Newport I have no idea if it has as I have not received any information since I returned the car.
7/20/2019
Stacey O. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first car accident and Abra made the entire process painless. Javier was kind, kept me updated, and the repairs were executed quickly. My coworkers thought I got a brand new car when they saw it! Thank you!
7/20/2019
Lee L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did u use the same paint color on my car previously?
7/20/2019
Francine G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dominic was very helpful in making sure car was in good shape and questions were answered.
7/20/2019
Eleanora M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent, friendly help from the ladies at the front desk. Mechanic made a special effort to have my car ready when I said I needed it. An overall great experience.
7/20/2019
Mia V. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs look great. My car was done as quickly as possible. Anytime I called to ask about my car everyone was very helpful. I also love that my car was vacuumed and washed!
7/20/2019
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Heidi was unbelievably helpful and provided outstanding customer service.
7/20/2019
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Eventually the job got done, but a final quality control check on two different occasions would have saved me a trip to pick up an uncompleted fix and 5 days of delays.
To their credit, Nikki and the customer service team took responsibility and got it right in the end.
7/20/2019
Peter R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team was supportive and very professional during the entire process. We would definitely recommend ABRA to our family and friends.
7/20/2019
Mary T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent staff. Great customer service. Quick and quality work.