Always a great experience. Great employees.????Cindy F
6/26/2019
Greg S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awsome job
6/26/2019
Benjamin Pendergrass. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lori did an excellent job! Kept me updated, very professional! Thanks again!
6/26/2019
Larry L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Professional, courteous, totally excellent experience from start to finish.
6/26/2019
Lorance Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very disappointed that no one told me that I was expected to pay part of the repairs costs until after the repairs were done and I was told the car was ready to be picked up. A very unhappy surprise that was unexpected and not budgeted for. Your rep blame it on the insurance company and the insurance company rep blame it on your rep. While someone needed to tell me before the repairs, and I believe your rep should have told me as you are the ones requiring me to pay you before I can have my vehicle back. If I was told this before the repairs were made we could have handled this differently, but it is too late after you made the repairs. Your rep said she could not do anything for me, but if she had done her job and gone over the repairs and their costs with me, before the work was done we could have addressed it at that time and there would be no unpleasant surprises. Your rep did offer me her apology, but her mistake still cost me money. So how can a customer be completely satisfied this scenario?
6/26/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I loved the daily text message updates. I never had to wonder what was happening with my car.
6/26/2019
Sree R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
6/26/2019
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service! Thank you so much for taking excellent care of my vehicle it looks brand new!! ????????
6/26/2019
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
David and Jennifer treated me with open arms and did a great job as far as service and keeping me up-to-date
6/26/2019
Sister Barbara. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was excellent and the car door looks beautiful!!
6/26/2019
James K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks great and Margo was very helpful and kind
6/26/2019
Caitlin C. VERIFIED CUSTOMER
Vehicle Make : Honda
The people at Abra are wonderful! Highly recommend!
6/25/2019
Alexander D. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very impress on how long it took the guys to fix my car. It was done very fast and very professional. Everyone in the office is super nice esp Robin. Thank you.
6/25/2019
Tonya H. VERIFIED CUSTOMER
Vehicle Make : Honda
Phil is the best. He was very helpful and professional. He always kept me up to date on the progress of my repairs. I would definitely bring my car to him again and recommend him to my friends.
6/25/2019
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Phil kept me informed through every step. I loved the text updates.
6/25/2019
Shannon H. VERIFIED CUSTOMER
Vehicle Make : Kia
Jacque was incredible. Kept me in the loop on everything. I will definitely refer all my friends and family to Abra and especially him.
6/25/2019
Carol L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Still some paint damage and random parts of my car like the inside door padding is smooshed when it wasn’t before.
6/25/2019
Steven D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have contacted american family insurance, but I am not satisfied with the work done.
6/25/2019
Marcia G. VERIFIED CUSTOMER
Vehicle Make : Lexus
staff was great. car looks terrific.
6/25/2019
Jeremiah N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Abra were very professional and the service was excellent!