I am extremely disappointed that my car was kept outside while in Abras care, even though they knew it had a hole in the roof that leaked water. It rained significantly last week and the carpet is still very wet today. The response I got when I asked about it was that they thought it was going to salvaged, despite my phone calls informing them we had to work through a different insurance company to challenge the original windshield repair. Even if we do decide to salvage it, it’s not Abras decision. If there wasn’t enough room in the garage, then I deserved a phone call to inform me so I could make the choice myself. Extremely disappointed with how this was handled. I would not recommend Abra and we won’t be back for future repairs.
7/24/2019
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work looks like the journey was brand new off the lot. The team was friendly and amazing. It was a high quality work with service and staff
7/24/2019
Felicia H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You all made this process so easy for me. Everyone was extremely kind &
helpful. I especially appreciated the frequent updates. When I picked up my vehicle, it was clean & the body work fantastic! I will recommend your business to family & friends. You’ve found a customer in me.
7/24/2019
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Repair work looks great.
7/24/2019
Carol H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thankful for bringing me home when I delivered the car and appreciative of the fine workmanship,
Carol H
7/24/2019
Carl H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was excellent. Answered all my questions and made me feel that my business is genuinely appreciated. I would gladly recommend Abra to my friends. Thank you!
7/24/2019
Melissa T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Still issues with the car. I already talked to Brandy. Bringing it back Frisay.
7/24/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brought my car back for a couple of concerns. Austin was was very friendly and attentive to my concerns. He got me in ASAP and everything was done to my satisfaction. This was my fist experience with your body shop. I would definitely come back!
7/23/2019
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice staff and they did a great job fixing my car!
7/23/2019
Chris H. VERIFIED CUSTOMER
Vehicle Make : Dodge
3 weeks to repair my vehicle after waiting a month for my insurance claim appointment, then my vehicle was broken into while at your facility causing more damage. I appreciate the fact the shop owned the responsiblity for the damage but the entire experience was exhausting. I made 4 different trips to the shop and still have to go back to get the truck completely finished because 2 parts are still missing. Then after everything, I still had to pay my deductible of $250 after a total of 7 weeks of dissatisfaction. A good business would have comped that due to all the crap I went through. Things happen and I understand that but could have been avoided if my vehicle would have been inside the shop & if the building/property had security cameras in place. Now I am out tools, money, other possessions, & my time. I am satisfied with the repairs but how we got to this point was a completely horrible experience.
7/23/2019
Chloe C. VERIFIED CUSTOMER
Vehicle Make : Ford
GREAT!
7/23/2019
Mel Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Did a good job.
7/23/2019
Angelicque M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
working with Donna was awesome, she was thorough, customer oriented and always, always pleasant, I appreciate good quality service, I will definitely friends and family of this location.
7/23/2019
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the great work and service.
We've never been diapointed with your work.
Thank you again.
7/23/2019
Virginia P. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you for taking the time in repairing my vehicle. I'm very satisfied with the services i received.
7/23/2019
Joseph C. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate flexibility in arranging for the ve
7/23/2019
Clayton R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done perfect. Very professional and friendly service. Kelly Keck was amazing!
7/23/2019
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the communication updates. My car was fixed earlier then expected. The work looks great! I would highly recommend Abra Auto!
7/23/2019
Steven T. VERIFIED CUSTOMER
Vehicle Make : Dodge
They should called me about the damages to the back of the car so I could've look at it because it must came from the accident and I just missed it the work was done looks great and I think there a little unorganized too
7/23/2019
John L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience was great. From walking through the door and being greeted by Lori to completion of the job with Keith I always felt like a valued customer.