I have used Abra several times. I am always very pleased with customer service.
7/9/2019
Shaun H. VERIFIED CUSTOMER
Vehicle Make : Buick
This unfortunately was my second time visiting a repair body shop in 2019. Yet, I am fortunate it has been with his Abra. Cameron and the team was wonderful and there is no other body shop that I will ever go to and or recommend.
7/9/2019
Kendra D. VERIFIED CUSTOMER
Vehicle Make : Honda
Elizabeth was phenomenal. So kind and knowledgeable. The receptionist, I feel so bad I can't be sure of her name, was very kind as well.
7/9/2019
Michele P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The inside of my car was covered in white dust , I have white spots on my fabric back seats and back right floor mat. The white film dust was completely covering the entire inside of my car . My car stinks like an auto body shop . My paint does not look like it matches the paint on the other side of my car .
7/9/2019
Lorena T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from all concerned. I’m very happy. Thank you!!
7/9/2019
Truett C. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a very good job
7/9/2019
Christy F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your services
7/9/2019
James W. VERIFIED CUSTOMER
Vehicle Make : Buick
Thrilled with the whole experience, especially the various staff members who I came in contact with. Thank you! So happy to have my beautiful car back!
7/9/2019
Jordan E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've never had a better experience with an auto body shop. Their customer service is incredible because they provide updates every few days. I had peace of mind knowing which step of the process that my car was on. Thanks to the whole team!
7/8/2019
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for a great service.
7/8/2019
Robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sean kept us up to date on the repair process though the whole time. The repairs were done quickly and to our satisfaction.
7/8/2019
Julie J. VERIFIED CUSTOMER
Vehicle Make : Kia
We were kept up on what was happening with our car daily. Very friendly!
Thank you!
7/8/2019
Dale L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great team! Very helpful, wonderful customer service!
7/8/2019
Allan M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great staff and quick service. Exceeded expectations.
7/8/2019
Paul M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jesse was an excellent customer service representative. He communicated clearly, established reasonable expectations, and then delivered. I came back to this location because of him.
7/8/2019
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great team very happy.
7/8/2019
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Ford
Work completed was great! The front desk attendant was very rude, charged us a different deductible ($300 more), and does not represent your company with a positive attitude. Instead of fixing the problem, she was quick to pass it off as someone else’s mistake instead of taking ownership of her problem. We also observed her belittling other customers will waiting on our vehicle. The service advisor, Jessica, represents great customer service and had no problem remedying our problem of overpayment. This should be looked into so other customers will not be treated as we were by the front desk attendant.
7/8/2019
Luther H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All the employees were great, from the office staff to the technicians! Communication was continuous always keeping me abreast of the repair progress, either through text messages or phone calls. Car was ready on time as promised.
7/8/2019
Jordan O. VERIFIED CUSTOMER
Vehicle Make : Audi
The side of my vehicle that the repairs were done on, something still doesn't feel right when I drive. My sensors keep going off saying that my right front tire is low and when I reach a certain speed or turn my tire to the left, I hear a weird noise and also feel pulling. I will be bringing my car back today.