The boys at this shop were wonderful! I stopped bye to gather information about replacing 4 bulbs on my Chevy cruze. before I knew it, Ben was in the car and it's being driven into the shop and being jacked up by a second fellow-(He looked like a teddy bear) . The bulbs were installed in 15 min. I was so very impressed. I will not hesitate to bring my vehicle to this shop If I have any future questions or needs. Thanks Ben!
10/1/2019
**** T. VERIFIED CUSTOMER
Vehicle Make : Dodge
I’m not sure why I’m receiving this email (and a similar one yesterday) since I don’t have my vehicle back yet (it isn’t finished).
9/15/2019
Jill B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike at the Maplewood location was a great help. Very good customer service and kept me updated throughout the entire process of my car repairs.
9/11/2019
Oneisha L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything looked exactly the way I brought the car!
9/4/2019
Margo L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car was not completely finished as informed. Additional work needs to be performed before we can pick it up. This is not the first time we have experienced this at this location.
8/30/2019
Stacie H. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish, there was little to no communication unless we called in to get updates. What should have been a 3-4 week job (from the initial timeline) turned into almost 2 months. We were being passed from the store manager to the customer manager like a hot potato. Totally unacceptable!
8/28/2019
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job with a major repair. Car looks like new! Even the inside was soo clean!
Thank you!
8/24/2019
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The van looks great, and everything is working as though the accident never happened.
8/24/2019
Johnny F. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was completely amazing. I could not have received their service. Thank you again.
8/24/2019
Jimal B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks great work
8/18/2019
Andrew J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for cleaning my car up. Sorry for the mess.
8/17/2019
James A. VERIFIED CUSTOMER
Vehicle Make : Jeep
I truly experienced my time with Abra. I’ve had horrible experience the last (eden prairie location and was guaranteed to come back, but it was so different this time. Jill was always friendly and gave me the updates that I needed. My car not only looks amazing but drives so well. All the other staff are so friendly and I’ve truly appreciated working with the Savage team.
8/16/2019
Sherylyn S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
From start to finish, the customer service was spot on. The Glen Carbon service manager, Bryan kept me informed on everything going on with my car. Bryan made a horrible situation bearable.
Would definitely recommend Amber to anyone needing collision repair.
8/16/2019
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After I received my car back, I noticed my airbag light was on and would not go off. I called back immediately and they fixed it with a day.
I received my car back again and my check engine light was now on. Again they assessed the problem, told me exactly what the problem was and what to tell the dealer when I took it in for repair. The staff has awesome customer service. I felt like part of the team. Thanks everyone, I truly appreciate all you have done.
8/15/2019
Walter C. VERIFIED CUSTOMER
Vehicle Make : Honda
I found today that I ‘be been charged 2 days rental fee when I was to no rental fee. Not my fault car took a month to repair
8/12/2019
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm not one to usually leave reviews or comments, but was very satisfied with the level of detail and communication throughout the process. Especially when the job was complete I was able to obtain a thorough walk through of the work done with answering all my questions while truck was on the lift. Overall very satisfied with the work completed, customer service, and details.
8/10/2019
Charles D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work
8/9/2019
Rachel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took longer than expected. I do appreciate there is lifetime warranty should something go wrong.
8/9/2019
Deborah W. VERIFIED CUSTOMER
Vehicle Make : BMW
My Yellow Sunny BMW is a one of a kind and I personally didn’t think the team would be able to make it look as it previous did. I have to admit that I was pleasantly impressed and pleased with the quality of work done. I can once again drive with pride thanks too Abra. “Job well done” Thanks Mrs D
8/9/2019
Diane H. VERIFIED CUSTOMER
Vehicle Make : Honda
I had damage to my drivers side door on the inside while in it was supposed to be fixed. Nancy is going to look into it to have it repaired. Also I had a nail in my front passenger tire that wasn’t there when I put my car in your care. I had that fixed at Firestone. I was truly disappointed. I had also zeroed out my miles on the car to see how far you all would drive it and it 23 miles on it.