I want to thank you for making my car repair so easy.
I really appreciate the fact that Fix Auto handled my repairs so quickly. You made the process stress-free and simple.
A big thank you!
Linda R
9/19/2018
Grisel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall a great experience. The lady at the desk was very helpful and attentive. Got my car done in less than a day. There was a minor miscommunication, the guy who did my estimate left the company and my cars replaced piece was disposed.
9/19/2018
Juan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Jose, great service
9/19/2018
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was repaired great! Looks brand new! 5 stars ????!
9/18/2018
Adelfo Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Personnel were very professional. Quality of work is topnotch. Highly recommended repair facility.
9/15/2018
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful staff. Always kept me updated with car status.
9/15/2018
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fix Auto did an outstanding job all around. Besides doing a fantastic job on the car, I was treated with the utmost respect from everyone I met. Thanks so much!
9/15/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service, repairs, and customer service. Overall experience exceptional! Was kept informed of repairs daily and received vehicle back ahead of planned completion date!
9/15/2018
Rosa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the excellent service from the estimate to the wonderful customer service that I received from Ricky Cisnero and all the staff at fix Auto in Chula Vista thank you very much
9/14/2018
Romeo B. VERIFIED CUSTOMER
Vehicle Make : Honda
I dropped off my vehicle on Monday 9/10 before 12 pm. I was told that the vehicle wound be ready on Thursday by 4 pm. Jose the fix auto service advisor called me on Thursday in the morning and advised my vehicle would be ready by 4 pm. I did not receive a call at 4 so I ended up calling Jose at 4:30 pm. He told me he finally received confirmation for payment from discount tire and my vehicle was ready for pick up. When I picked up my vehicle the original damage was repaired but there was a small nick on another part of the bumper. It looked something like the tip of a flathead screwdriver. I didn’t notice it until I looked closer at the bumper later on. Another issue I had with the shop was my vehicle mileage was 6360 when I dropped it off. When I picked it up today, it had 6369 miles. Nine miles on the vehicle that was supposed to have body work is unacceptable. It makes me wonder why the shop workers or Jose would take my vehicle on a test drive, joy ride, or maybe to go pick up lunch or parts. I will never know why they had to drive the vehicle for 9 miles. I’m very disappointed. Jose told me he drove my vehicle to reset the tpms error code but 9 miles is unacceptable. I would not have any trouble if a couple miles were added to the vehicle but 9 miles is gonna make people wonder where the shop employees took their vehicle. So at this point, I’m just glad the vehicle is repaired but there was a new damage. I’m not going to bring it back to the shop to have it repaired again because my car will be sitting at the shop for another 4 more days.
9/14/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great commitmen to quality service. My car looked darn near looked you had it detailed before I picked it up. And all the work was done 2 days before the projected completion date. Wow! What'w more, the repairs looked perfect. Top Mark's in every catagory. Thank you.Your whole team did a wonderful job.
9/13/2018
Janette C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was excellent with keeping me updated with my car, I appreciated the text messages informing me the status.
9/8/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Matt Wood is a great employee. Kept me up to date constantly with the progress of my car and always had an answer for me. Top notch!
9/7/2018
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Completely satisfied.
9/6/2018
Nina V. VERIFIED CUSTOMER
Vehicle Make : Ford
Jose was very kind and helpful during the whole process and kept me updated of what was going on with my vehicle.
9/3/2018
Gilberto C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I’ve never experienced taking a car to a body shop, there attention that they give to my needs were above and beyond.
9/2/2018
Irene R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jose Limon and the Fix Auto team were AMAZING!!! They were very friendly, professional, and thorough from beginning to end. Most importantly, they repaired my vehicle quickly AND it looked soooo good!!! I also appreciated the detailing service they added for the finishing touch.
9/1/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
We have been bringing our injured cars to Greenwald since the early 80s. Wouldn't trust my car to anyone else.