Thank you for always updating the status of the repair of my car. You were very professional. Everything went smoothly. Thank you very much.
11/10/2013
David W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Steve did an awesome job and went out of his way to provide a great customer experience. I will recommend Fix Auto because of him. Great employee. Thx
11/9/2013
Frank R. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice and friendly people and the thing I love the most they kept you inform about everything they did to car.
11/9/2013
Maya E. VERIFIED CUSTOMER
Vehicle Make : Honda
They did amazing job, the car looks like new and the color is perfect.
I liked the text message updates and the calls from Steve to keep me posted on the progress.
11/1/2013
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Steve was very helpful and professional!
11/1/2013
Marisol B. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very professional & very nice even though I was late to my appointment
10/31/2013
Barry M. VERIFIED CUSTOMER
Vehicle Make : Kia
The text messages were confusing. They did not go along with what my Fix Auto agent was telling me. For example, I received a text that my car would be ready to pick up at 2:30 on Friday. I called Fix auto to verify time, & they said it would not be ready until Monday or Tuesday.
So, keeping customers up to date with a text is only a good idea if the text is accurate.
Everything else was ok. Your staff was friendly & nice.
10/30/2013
Ashley D. VERIFIED CUSTOMER
Vehicle Make : Scion
I really enjoyed getting text message updates. Thank you.
10/30/2013
Rajesh J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best service!! Thank you Steve.
10/30/2013
Loretta D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve was very professional and polite , especially when they had a do-over. I wasn't happy with the side panel repair,but his team took care of it within 24hrs I had my car back DETAILED even!! I was not expecting that. All the damage was repaired and my car looked better than it did the day I left it. Great job!!! Would recommend Fix Auto to anybody in need of auto body work. Thank you Steve and the Fix Auto team ;)
10/28/2013
Miwa S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They took very good care of my car!!
10/26/2013
Manuel M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the work and constant updates that I received. thank you for all your help.
10/25/2013
Kirk G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The overall experience was great. The car looked very good and the repairs to the area I was hit were very well done. The only gripe I have is that I noticed the next day that I had a missing roof rail on the side where the repair was done. I dont remember if it was missing when I picked up the car or if it flew off the car in transit but I have to return and get that replaced. I guess making sure everything is replaced on the vehicle or securely fastened can be added to make this job perfect.
10/23/2013
Kirsti C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was told that my car would be ready at 4. However, the mechanic cracked my light and it delayed my repair from being ready at 4. No one called me to tell me it wasn't ready so I wasted gas traveling to the repair shop. Geico won't compensate me either. I also left work early so I missed out on pay. Then when I called the next day to make sure my car was ready the **** the phone was really rude. I checked out my car and it seemed fine but the bumper is extremely loose. I wish I could re do this experience because I would have never chosen fix auto. I will be returning to have someone do a better job on my car. This has been a terrible and extremely inconvenient experience.
10/20/2013
Linda A. VERIFIED CUSTOMER
Vehicle Make : Honda
It was one of the most impressive experiences in the service industry. From the beginning to the end, frequent communication and the friendly staff made this experience what it was.
Thank you so much. Keep up the good work.
10/12/2013
Tayeba N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience.
10/12/2013
John O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Mike and everybody made it relatively easy to go through the process get a car rented and I got my car back faster than I thought possible
So I'll be happy to recommend your service to others who may need it thanks again
10/11/2013
Amy D. VERIFIED CUSTOMER
Vehicle Make : Honda
you were professional in every way. price, conveniencce, results and fast with no problems. thanks
10/10/2013
Arnel B. VERIFIED CUSTOMER
Vehicle Make : Scion
I'm really surprise how fast they fix my car.thank you so much keep up the good work.
10/5/2013
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done. Amazed at the speed. Would have liked to of driven the BMW that Geico provided a few days longer, but it's nice to have my truck back.