Steve Howerton was top notch from start to finish! Kept me in the loop almost every day until the car was completed. Your auto text messages were reassuring.
1/23/2014
Charles P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was totaled but Aaron was very helpful
1/22/2014
Robert N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Well done job and good customer service
1/9/2014
Jeff L. VERIFIED CUSTOMER
Vehicle Make : BMW
My car is being towed back to Fix Auto to finish repair. The team is great but this is unfortunate
1/8/2014
Stacey C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Steve Howerton, was amazing. I love having the updates as well via text message. And all the work they did on my escalade was perfect thanks again for all the hard work in one week. Amazing!!!!!
Sincerely,
Stacey C
1/3/2014
Amy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work. Thanks for the great service.
1/2/2014
William O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was amazing, prompt and easy to work with. The entire experience was beyond expectations. Bravo Zulu.
1/1/2014
Betty Joan. VERIFIED CUSTOMER
Vehicle Make : Ford
Courtesy and friendliness and of course professional approach to examine the damage. Thank you for an experience I shall not forget. Thanks to all
12/18/2013
Linda O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service! Everyone was very warm and friendly, they listened to all my concerns and were more than happy to answer all questions I had and explain anything I didn't quite understand. As far as my car, everything looks good. Art even added a little humor and said tomorrow when it is light outside, if you don't like it then bring it back. :) I think it was a nice touch to wash my car and vacuum the inside. It is cleaner than it has been in a long time! Thank you! Another thing I really loved was the awesome communication with the customer. I loved receiving updates on my phone telling me when they thought my car would be ready. I want to give special thanks to Art who is just fabulous with customer service. He is very customer satisfaction oriented, he was very patient and very empathetic with me especially because if the stress of being rear ended and having to drive a different car that I am not used to. I will recommend your services to all my friends if they need repairs! Thanks and have a nice day! :)
12/17/2013
Timothy K. VERIFIED CUSTOMER
Vehicle Make : BMW
Car aha error message re defective signal lamp. I will bring it back to be checked.
Tim Kay
12/11/2013
Chyntia B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing and fast. Great service
12/7/2013
Sonia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Art was VERY professional and friendly.
12/4/2013
Scott H. VERIFIED CUSTOMER
Vehicle Make : Saturn
One of the best if not the best experience with car repair. Your company has set the standard for service.
12/4/2013
Anna T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve did a fantastic job of keeping me updated on the progress and I appreciated the text updates also. The car looks brand new afain! Thank you!
12/3/2013
Zaire P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great service!
11/30/2013
Minh P. VERIFIED CUSTOMER
Vehicle Make : Toyota
very fast and professional. excellent service. exceed my expectation.
11/27/2013
Claudia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the moment I walked Into the office, I was greeted with a friendly smile. Art was great! He kept me informed at all times and my car was delivered as promised. The text alerts are a wonderful idea!! I also liked that my claim adjuster and the rental car service were all in one stop! Thank you all for a great experience!
11/22/2013
Michael B. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone is great there. Very helpful and tentative. Art was my help and he is great and went out of his way to help me.
11/20/2013
Jason B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was great, the customer service was out standing , loved the the end result, I would definitely. one back and refer my friends to your shop.
11/14/2013
Judi S. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish everything was handled in a timely
Manor. Everyone was courteous and thoughtful.
I would highly reccomend Fix auto.