I was supposed to pick up my car on Thursday @ 5pm but was informed by text message at 4:30pm that there was a dent in my left door. I was unable to pick up my car on Friday so I went on Monday after work. Upon inspection I found I now had a chip above my passenger side rear tire. Touch up paint was applied but I can still see the spot. In addition, as I was driving home my check window washer solution light came on 3 times. The window wash solution bin had been damaged in my incident and I had assumed fixed. I have asked to speak tothe manager prior to leaving Fix Auto but was told he was in a meeting. I hope to speak with him tomorrow. Other than these things, my car looks great. Everyone was friendly and my car was completed in a reasonable amount of time. Elisabeth stayed in touch with me so I knew what was going on every step of the way.
7/24/2018
Eve M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly and helpful. My car was finished a week ahead of date promised. I also appreciated the text and phone follow up on the progress of my repairs.
7/22/2018
Ricky M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Elizabeth was awesome. She kept me up to date every step of the way. The repair took longer than expected but the result of the repair was outstanding.
7/21/2018
Damien S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super efficient! Great job guys!
7/21/2018
Ramon C. VERIFIED CUSTOMER
Vehicle Make : Ford
Tire pressure sensor was not installed in new rim. Resulting in a check engine light
7/21/2018
Shasta C. VERIFIED CUSTOMER
Vehicle Make : BMW
They were over and above my expectations! I would definitely use them again or recommend.
7/20/2018
Young E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
7/20/2018
Simon G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication was great, kept me informed all the time.
7/19/2018
Phyllis L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked that every day I received an update on my car and what was being done. Elizabeth was wonderful. The repairs was so wonderful. Thank you
7/19/2018
Joseph E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job in a short time and cleaning the car was a nice touch.
7/14/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast, perfect, nice front desk and courteous
7/14/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were great
7/14/2018
Joshua C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied. When I picked up my Tundra they were completely professionals and they did a hell of a job.
7/13/2018
Karen V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very polite and professional. Extremely satisfied.
7/13/2018
Edward H. VERIFIED CUSTOMER
Vehicle Make : Audi
I enjoyed the process and the staff. I just recommend that they fix the text updates so that they give you more up to date information. It makes us work out our schedule to be available for pickup.
7/13/2018
Nathan J. VERIFIED CUSTOMER
Vehicle Make : Kia
Have nothing but good things. This is my second time using fix auto. Came back because I was satisfied the first time. You guys do great work. Thanks again for your help
7/13/2018
Jaime K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job Fix Auto, my SUV have been taking care off and very Thanks to Tina Perez on job well done. Thank you so much to let me know & reported to me daily what going on to my SUV. Thanks & Appreciated.
7/12/2018
Paula S. VERIFIED CUSTOMER
Vehicle Make : GMC
The whole experience was wonderful. Everybody was so organized and kept me well informed on every thing. Mikel and Keith did an amazing job and were so professional and helpful.
7/11/2018
Daryl W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and courteous..From the time you arrive until the time you leave Fix Auto keeps you updated to their progress. I now have dealt with Tina 2 times and she has been great to work with. I trust Fix Auto and would recommend them to anyone.
7/11/2018
Luis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and accomodating. Great updating and communication. Great quality of work.