Great no hassle service!
Kept me updated on repair status and completed within estimated time frame!
The repair work looks good - no complaints!
8/9/2015
Alicia R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very communicative, Vicki was great!
8/4/2015
Marymarie K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Took way too long, poor communication with me and my insurance company.
7/25/2015
Richard B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
We are very pleased!!!
7/24/2015
Linda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too way too long
7/6/2015
George M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent and quick service. Hat is off to Bernard Pavalas and team.
7/1/2015
Judith B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No I was satisfied.
6/26/2015
Charles J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
6/26/2015
Walter M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body shop did very nice repair on small collision damage. Car was repaired on schedule.
6/24/2015
Chad M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You told me my car would be ready the 19th and I believed you. It wasn't. I had already returned my rental car and had to scramble to make further arrangements while I was on my lunch break and forced me to be late back to work.
6/24/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
I have been a Norman Frede body shop customer for more that 10 years and 7 cars/trucks. I keep coming back for two main reasons: quality of workmanship and Vickie ****. I am always impressed how I am treated like THE most important customer the body shop has that day. Also, the status text messages I receive lately are really nice. Keeps me from having to call the body shop for status.
6/20/2015
Mark V. VERIFIED CUSTOMER
Vehicle Make : Buick
Customer Service was very good. KC was very good, efficient, and helpful and there were no problems. I would highly recommend Norman Frede Body shop.
6/18/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Water was under the front seat. Carpet had not been removed and cleaned as I was told. Manager is trying to make it right.
W
5/31/2015
Marianne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and professional
5/28/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There are paint issues, fitment and finish issues.
5/17/2015
Jeff D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The job is not finished, and customer service has definitely went down hill
5/15/2015
Sydney O. VERIFIED CUSTOMER
Vehicle Make : Honda
All Good
5/8/2015
Jeremy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done. Everything looks great and the vehicle is nice and cleaned.
5/7/2015
David C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Thanks for the help. Dave
5/6/2015
John C. VERIFIED CUSTOMER
Vehicle Make : GMC
Raymond Donahue was professional from beginning to end. Made my repair more palatable. Keep up the great work!