Excellent work and very good communication during the repair.
11/13/2014
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the timely service and prpfessionalism. Getting my car fixed was not a hassle, Josh McMinn was incredibly helpful. It was a hassle free experience to when I got the quote to project completion. I send thanks to everyone that made this negative experience a positive one.
Cheers,
Kenny Owens
10/28/2014
Masoud D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a good job at a short time, but I expected a better job. The work was Ok but they did not pay enough attention to details
10/9/2014
Gilda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was done quickly and everyone was very accommodating. Couldn't have asked for better service.
The only thing I was disappointed about was that my key chain was missing a cute toy that my son gave me a long time ago and I am really going to miss it...sentimental things are hard to lose...surely someone wouldn't have taken it?????
8/28/2014
Mary-elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff. Esp Tish, Ryan and Josh. Car looks brand new. Thanks
7/31/2014
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks looks really nice
4/17/2014
Marcia E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The coordination with body shop, VW service, and hertz rental was very helpful. Also the friendly phone & text communication. Thanks
3/14/2014
Jim S. VERIFIED CUSTOMER
Vehicle Make : Audi
I enjoy your professional employees they are fun to work with I am totally satisfied and will recommend them to others. They do great work for the price quoted and keep customers informed of car status
2/26/2014
J. Patrick. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your body shop , with Ryan at the front, is a very good operation and very customer oriented. Since 2006 ( before buying my 2007 Avalon ), I had a hail ding and damage to a rear quarter panel ( caused by somebody in a parking lot) repaired to a former vehicle . Since then with the 2007 Avalon through my current 2011 Avalon ( both purchased at Crown ) , I've used them exclusively to take of nicks, scrapes on those cars plus two of my wife's cars ( Lawrence parking lots are tough on cars! ) . My daughter whose Toyota ( purchased at Crown ) was damaged by another driver is scheduled this month for repairs . Her comment to me ' as high maintenance as you are ( making sure our cars look good ), I'd better take mine there'.
2/15/2014
Julie G. VERIFIED CUSTOMER
Vehicle Make : Kia
I am glad and thankful you call and let met know when you found unforseen problems. You had the cost, the time it would tale to get parts and the extra time you thought it would take to fix it. Thanks for everything. I will definatly recomend you to anyone i know. Thanks again. Greg
12/27/2013
Madalyn K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Keep up the good work!
11/1/2013
Keith F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body shop team was outstanding. The messaging kept me up to date and the repairs were completed quickly! Great work and quick, thank you!
10/12/2013
John R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job on my daughter's car. The detailing of the car was a classy touch.
7/17/2013
Alan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional. Good work!
4/11/2013
Leslie H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Crown did a good job on my Pontiac. Thank you!
4/4/2013
Allison E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extra buffing needed, excess wax on door.
3/29/2013
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was fixed fairly quickly considering the amount of cars they do fix, and it looks great! Now if only people would hit my car more often then I could have a new looking car.
2/9/2013
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for polishing out a few other marks on our car. It looks great!
1/15/2013
David A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have been using crown for several years. Not because I have always owned a Chevrolet, but because of the outstanding and professional quality of work and communication that has kept me up to speed on where we were at in the process of my need. Thank each and everyone for yet another great job