Everyone was super nice and you fixed my car in a timely and professional manner. Thank you.
Chris
9/21/2017
Matt K. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was taken to Chapman due to workmanship issues from a completely unrelated shop. The expert work Chapman did made the other shop look like a bunch of rookies. The work was well above my expectations! I expected to see remnants of a repair regardless of which shop I chose, but Chapman's work was flawless. The repaired side literally looks like the original on the other side. The work done was literally perfect. My vehicle was delivered early too. Thanks for living up to the expectations of a great body shop!
9/20/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very courteous and friendly from the receptionist Page to Alex and the final pickup with Austin. It was a great experience
9/19/2017
Santa Barbara. VERIFIED CUSTOMER
Vehicle Make : BMW
Austin from Austin was great. Very accommodating.
9/19/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Parts ordered but not confirmed so missing parts had to be reordered causing several days delay of completion. Power steering fluid not checked before delivery to me. Customer discovered problem when leaving collision center. Power steering problem then determined, fluid added to correct problem
9/17/2017
Cindy L. VERIFIED CUSTOMER
Vehicle Make : BMW
Responded to all of my questions in a timely manner and fixed my car ahead of schedule.
9/16/2017
Elece M. VERIFIED CUSTOMER
Vehicle Make : BMW
Austin was awesome!!! Got my car back earlier than expected and it was perfect!!! I will definitely use Chapman Collision again! Thank you so much!!!!
9/16/2017
Faith B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kevin was awesome!
9/8/2017
Keishana M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional service
9/3/2017
Eventz B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice and classic
9/2/2017
Bernice F. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair on hood wasn't done correctly. Bumper and hood aren't lining up correctly
8/25/2017
Roeshawn W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service will tell all my friends about my experience.
8/24/2017
Luz D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kevin was just awesome and we are very satisfied with the repair
8/19/2017
Diette H. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done on the rear bumper except there is a scratch with missing paint on the front bumper that was not there when the car was left with your company.
8/18/2017
Steve W. VERIFIED CUSTOMER
Vehicle Make : BMW
I ended up having to make repeat calls to my advisor for status update when he and I had spoke and he said he would get back to me with an update and he did not. Other than that I was pleased with ge service.
8/18/2017
Terry****. VERIFIED CUSTOMER
Vehicle Make : BMW
Very impressed with how my car turned out. It looks brand new! They did a great job and Alex was terrific to work with. They also completed it a week earlier than estimated.
8/15/2017
Jim T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Johnny was great. I've been taking my vehicles to that location for 15 years. Always excellent work and on time.
8/14/2017
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service from the lady at the front desk (so nice & helpful) to Kevin who handled every step perfectly!
Very happy!
8/11/2017
Helene R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Easy to work with car looks great ! Thanks for returning it washed and pretty