Customer service was great, and they did an amazing job on my car.
10/14/2016
Jan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful.
10/14/2016
Brett M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for your help and updates via text, I appreciate the updates and I felt I was well taken care of, thank again. Brett M
9/24/2016
Annette B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was wonderful. I'm very happy!
8/30/2016
Kathleen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great.
8/29/2016
Pamela R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The rear of vehicle isn't aligned correctly. It is visually apparent. The passenger side of rear is now missing a brake light?? Other than this it looks great
8/26/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Kia
The rear wheel well was not repaired correctly and when I picked it up I was not informed about the issue, and my time is very valuable. They ordered s new part but no spology just ohh well order a new part? By they say my car was there for a month!
8/9/2016
Eric W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Robert Wilbur took care of all the details and kept me well informed at all times. He made sure I had a loaner car and made sure my Elantra looked like new. I am very pleased. Thank you
7/14/2016
Carl C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was done quickly. The staff was friendly and professional.. I'd recommend your service to a friend..
Thank you!!
6/24/2016
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing I was unhappy with was the length of time it took to repair past the original date it was promised the repairs were fine and the car was cleaner than when I dropped it off and Mike Corey was awesome with his assistance! I don't need a phone call thank you
6/17/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience as always!!
6/13/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job getting the parts, keeping things moving and keeping me informed.
5/25/2016
Debbie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice job!
5/19/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so very kind and courteous to me. Appreciate people like that! Thank you so much.
4/28/2016
Shirley D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasant collision mgr and asst mgr He was able to have courtesy car for my use while my Corolla was repaired Rob Wilbur waited passed closing time on April 15 for me to sign paper work as my car was towed to Jack Sherman Toyoto lot This was excellent customer service .
4/22/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looked great...washed and vaccummed and the front bumper looks amazing!!!!
4/6/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Ford
Other than a couple of minor things that were not done the first time I went to pick it up, when I went back 2 business days later and it was completed. Keep in mind that they were not easily seen but I'm very picky and there were no issues when I pointed them out to be fixed. Nice guys to deal with.
3/30/2016
Aaron M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair was done well. The customer service was terrible. At least 3 times we were told that the body shop would call us back and never did. Then we filled out a survey and told someone would contact us about the bad experience and still haven't heard anything. We've had good experience with the service dept in the past, but this would keep us from ever doing business or buying a car from Jack Sherman in the future.
3/8/2016
Ralph F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The fuys always do a good job, they take real good care of us. We have bought our last 6 cars at Your company.
2/11/2016
Elisabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is fine so far, even though it took way longer than originally estimated. Everyone that I dealt with was professional and informative when I asked for information... But when I drove off the lot, there was overspray (a fairly thick glittery sheen of paint) all over my front windshield.