Abra Auto Body Repair of America - Skokie

Great service. Thanks

First, I was told by the Geico representative that the insurance for the rental car would be covered as long as I faxed over the insurance information from the company that I use (State Farm). Then, when I came to ABRA to pick up the rental car, I was told that the insurance would not be covered and that I would have to pay 16 a day for coverage. This made no sense since I was not at fault for the accident, so why should I have to pay for the repair or the inconvience that this has caused me. Then, today I was called at 5pm and that my car would be done "sometime tomorrow afternoon," and that I would have to pick it up immediately. I work in the city until 6pm, which is when the store closes, and have no way of getting there before closing. The man that called said that I would have to pick it up when it's ready tomorrow and that Geico is very "strict" about getting everything handled quickly. Once again, why am I being inconvience for this? I was never told a specific time that my car would be done, so you just expect me to magically rearrange my schedule to drop off a car? Come on now. Even in the brochure that was handed to me, it says that I have 24 hours to drop off/pick up my car, so I don't understand why I was getting hassled about this.

I am pleased with your work..well done. Thank you ABRA team. F Kanappilly Quality work...thank you ABRA team

Happy with the work done. Good job.

Fast and on time. Thank

It was an exceptional service Thank you!

everything went great

I am completely satisfied with the work done and it was done in a timely manner as well.

I was very pleased that I was kept updated by phone every day or two during the repair process. I also found that when I left a message for Geico representatives, I received a timely response.

The people in ABRA have a good customer service and are very friendly. The car was perfectly repaired.

so professional; respectful - answered all questions - thank you for updates, nice touch! only dash compartments & vents could of been cleaned

They do good work,and provide great customer service.

yes

Great work

Professional

Surprised the repair was done so quickly. The cost was less than M & L on****. Labor cost difference?

They did a great job!

Abra is more professional than any other garage I've been to

I liked the personal phone calls that provided status updates as well as emails doing the same. The staff was always friendly and curteous.

Going to ABRA was a great choice I made for my car. They were and are efficient, superb and quick with the auto repair i had done. I will definitely go back to them if needed. I need to add, this is my third time getting work done by them.