Abra Auto Body Repair of America - St. Charles

The lady at the front desk is so nice and sweet! I love the texting feature to let me know what is going on with the car. Everyone I talked to is super nice! I got my car back and it is all clean inside and out.

Eddie from St.Charles Abra was very helpful and informative. Which made my first experience taking my suv to Abra a positive one. I differently would trust taking my vehicles back if needed in the future

I was promised car would be clean and presented as if it were new, once repairs were complete and prior to my inspection. This was not the case. Care was out in parking lot. We just had a snow storm and the car was covered in snow, making it extremely difficult for me to really evaluate the work. I gave Abra a pass because of the storm. I was able to notice marks on my hood before I signed off. Abra said they would fix and have back to me in a couple if days. 2nd time I came to get the car, it was again outside and extremely dirty. This again made it really difficult to evaluate the care. I did best I could and gave Abra a second pass on this. Paid for car and left. As soon as I got home and under my garage lighting I noticed that the hood has marks all over it, the headlight repaired was missing a rubber piece and the parts repainted did not match at all. I called Abra and left a message, as it was after hours. I will be speaking with them today about the work. I'm very hopeful for a proper resolution to this. If Abra does the right thing and fixes this, I will be satisfied. If not, I will have no choice but to escalate this with AllState, BBB and local papers. Again, not at that point just yet. Hoping for a positive outcome. Any help from corporate end is greatly appreciated. Thank you.

Your team is the best!

Joe and his team went above and beyond the norm, I have a commercial car and as soon as I got it back it was fully detailed and I was ready to get back to work.

Best customer service ever. Kept me abreast through miltiple texts daily And finished ahead of time. Impressive.

Everyone is professional, courteous, friendly, competent. They exceeding my expectations. I definitely would recommend them to anyone in need of body work.

Very friendly people, Craig was very professional and thorough, and the car looked great!

Great clean work!

You gotta love Joe

Awesome service. Kept me posted on how things were progressing even though I didn’t ask. Workmanship was outstanding. Personnel exceptional. Highly recommend them and already have told many people. Thanks for everything.

Friendly staff. Great job

This was my first time using Abra services. The entire experience from beginning to end was excellent. Extremely nice people to deal with and fast service too. Also, they set up the rental car for me too. Thank you all Kathy Fish

From begging to end, I was informed regularly about repair progress. Staff was very attractive. Very impressed with the rental arrangements. Above all, repair was done to my satisfaction and time when promised. I would recommend Abra Auto Body to anyone.

Great experience all around. Customer service was exceptional. I received regular updates on the status of my car from Eddie. It looks like the accident never happened. Exterior of car was pristinely clean when I came to get it. Thanks Abra. I’ll recommend your services to others. Meredith

Excellent and courteous customer service. Very knowledgeable technicians. Highly recommended.

The team was professional caring and friendly. I especially appreciated being kept up to date on the progress. It’s well run shop that I would highly recommended to friends. Thanks!

Looks good

I would highly recommend their services. Eddie was wonderful to work with.

You did a great job on the Jeep. I could not tell the difference in paint shade because there was none. This is the second time I had ABRA repair my cars and I will come back again should the need arise. GOOD JOB on my cars. Thanks again.