Excellent customer service and communication, pleasant to work with. Thank you, we will be back.
11/8/2015
Sergey K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for fast and perfect work!
11/6/2015
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Superior level of communication. Matt and Katie were great.
11/5/2015
Leo K. VERIFIED CUSTOMER
Vehicle Make : Acura
My repair was handled with courtesy and very professionally.
11/2/2015
Eileen P. VERIFIED CUSTOMER
Vehicle Make : Hummer
Everyone was very helpful and professional. Work was completed on time and timely updates were given as promised.
All in all a very pleasant experience. I would definitely recommend!
10/30/2015
Jean S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice and friendly. Explained the process well.
10/30/2015
Barry H. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very satisfied with the repair done on my van.
Thank you, Scott
10/26/2015
Dave C. VERIFIED CUSTOMER
Vehicle Make : Ford
The interior of my truck was trashed. Your glass company you use should cary a ladder with them and not stand all over the interior. Maybe even wipe the dash off. Some people take care of their vehicles and it should be in the same condition that it was when it left in.
10/25/2015
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pete Hollowed was a pleasure to work with. The young lady at the front desk who organized the paper work was very pleasant and professional. I have never been in a body shop that is as clean and well appointed as the office area. I can only imagine that the work area is equally as clean and well organized. Last, and most important, the work was done quickly and perfectly. If I have an opportunity, I will recommend you with confidence.
10/24/2015
Donald R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Professional, kept me informed, great job
10/23/2015
Joe S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just wanted to thank your staff for the help they provided for myself. Ride home and drop off at my house, really do appreciate the extra care.
10/22/2015
Chris S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very fast and efficient work. Looks brand new. I would recommend anyone to go here. Thanks for great service!
10/21/2015
Soon K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jobs done well, but there was problem with parts.
I had appointment 3 weeks before bring in my car for repair, but you couldn't finish the job on time as promised. That is a little disappointment Thanks
10/17/2015
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Acura
Job was done professionally and up to the highest standard I could expect.
10/17/2015
Linda T. VERIFIED CUSTOMER
Vehicle Make : Honda
From beginning to end, Pete, Katy and the rest of the team made my Abra experience a very positive one. Pete patiently explained the options and procedure to me and when my car was in the shop, I was updated regularly so I never needed to make a call to get information. The job was completed beautifully and my car looked better, inside and out, than when I brought it in. Excellent service! I would recommend this shop to anyone who needs their vehicle repaired!!!
10/16/2015
Howard J. VERIFIED CUSTOMER
Vehicle Make : BMW
Unfortunately I do not looking forward to any auto body work for my vehicles however, the ABRA staff located in St Charles,IL goes above and beyond the customer service experience. This really helps in the very painful process of getting vehicle repaired from unplanned vehicle damages. Another special thanks to Kathleen Kati for the great customer service experience from start to finish. Just and outstanding employee who definitely takes her job serious and knows how to be sensitive to customers accidents however, able to provide immediate initial relief that ABRA will take care of everything from rental vehicles, daily updates and completion.
10/12/2015
Angie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was wonderful to work with. They quoted me a price and stayed within that price. My car was done when they told me. Thank you to Abra Auto Body & Glass for a wonderful experience.
10/9/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly, honest, professional
10/8/2015
James V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Done well really smooth, along with the car rental
10/8/2015
Steve M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Very professional. Delivered as promised. Thanks for the great service .