There is a part that was kind of a cover over the lock on the boot. The part was just placed in boot, but was not fixed back after changing back light of the car. Not sure if part is cracked, but it is not placed back over the lock on boot.
6/22/2017
Aldo P. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done. I was kept informed throughout the process
6/21/2017
W R. VERIFIED CUSTOMER
Vehicle Make : Honda
Don't have any. You did just fine as far as I can tell so far.
6/20/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely professional. Every person is pleasant and helpful. Highest quality service and work.
6/16/2017
Kyle S. VERIFIED CUSTOMER
Vehicle Make : Kia
This was one of the best service experiences I've had in a while. The communication was excellent. Not too much and definitely kept me informed. The process for me as the customer was extremely easy as I was probably in the office for a total of five minutes. The drop off and pickup process felt expedited and got me on my way quickly. Being able to just leave my rental there is a small but excellent accommodation. Everything was perfect, thank you.
6/15/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Prompt professional and courteous. Thank you for repairing my car. Everything looks great!
6/4/2017
Zhongqiu D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Better than I expected since the start until the end. Thank you very much.
6/2/2017
Peter H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Damage to left rear wheel well was ignored.
5/27/2017
Joanne L. VERIFIED CUSTOMER
Vehicle Make : GMC
Job well done!
Thanks to ALL!
5/20/2017
Patrice K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service from the whole Abra team at the Naperville location, especially Shawn and Amy.
5/18/2017
Jimmy L. VERIFIED CUSTOMER
Vehicle Make : Audi
THE STAFF ARE VERY PROFESSIONAL INFORMATIVE AND FRIENDLY. THEY DID A PHENOMENAL JOB ON MY 2017 AUDI Q7 PRESTIGE. I APPRECIATED THE PROGRESS REPORTS DURING THE DAYS OF REPAIR. THEY DELIVER MY CAR EXACTLY WHEN PROMISED. GREAT JOB ABRA AUTO BODY & GLASS. THANKS TO YOU (the front desk- sorry I forgot the names and the person in charge who did the estimate)
THANK YOU SO MUCH
5/18/2017
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff is amazing. I will definitely keep using them and recommend them to everyone in need of a shop!
5/17/2017
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and wonderful staff! The work was performed very professionally and in a timely manner!
5/17/2017
Jyoti S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was informed everyday by a phone call and email. Work well done. Thanks
5/10/2017
Helen H. VERIFIED CUSTOMER
Vehicle Make : Honda
ABRA made the whole process of fixing the body damage my car sustained from an accident super smooth and easy. they dealt with insurance and kept me in the loop the whole way. and when i picked up the car i was pleasantly surprised to find that it was clean on the inside and outside...two thumbs way up! ????
5/5/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Avery pleasant experience. Quick turn around and good quality repair. I would highly recommend Abra to anyone!
4/29/2017
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Ford
Front desk lady (Amy?) is awesome. So friendly! Team was great. We've used you before and would recommend you to friends! Thanks
4/29/2017
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair work looked good. However Jim told me the parts would come from the Subaru, including the bumper cover. As soon as I looked at the car I asked about the bumper cover because it looked different to me. He said it wasn't from Subaru and they up the cost for their bumper cover. Which leads me to wonder another thing as a co-worker told me the Subaru bumpers have ? censers for accident protection. Am I missing that now?
4/29/2017
Selena J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at ABRA was absolutely amazing. Amy was very pleasant and Jim gave top notch customer service. I appreciate how everyone went above and beyond the second my car was in your shop. Thank you all again.
4/29/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Ford
I would recommend everyone to come here. Both times we've come to you guys our car looked brand new after!