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Real Reviews from VERIFIED CUSTOMERS
Lindsey H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Spoke with Danny about noticing a ding in my right rear quarter panel upon completion. He stated that he will be calling me to schedule a repair
11/7/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra customer service was excellent. They answered all of my questions and kept me posted on the status of my repair. The staff were knowledgeable , experienced and very helpful. I was a very satisfied customer.
10/27/2018
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job. Well done in a reasonable timeframe. I hope I won't need body work soon, but if I do, I will come back to you
10/18/2018
Geoff H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Constantly kept updated, helped arrange pickup and drop off of vehicle (and rental) - which was very much appreciated.
10/12/2018
C Leonard. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Danny maintained excellent communication during the entire process.
9/23/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Honda
IT WAS THE MOST FAVORABLE EXPERIENCE THAT I HAVE HAD WITH ANY AUTO CARE IN MY 86 YEAR LIFE. THANK YOU ALL FOR THIS EXPERIENCE. JIM CLARKE
8/30/2018
Erin B. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciated the updates of progress and the friendliness of staff
8/30/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was a smooth process to get my car repaired. I appreciated the emails and phone calls with updates.
8/15/2018
Joshua Z. VERIFIED CUSTOMER
Vehicle Make : Acura
Very good about staying in touch and letting me know how the repair was going. Great to work with.
8/3/2018
Katelyn L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Abra is the best of the best. This is my second experience with them. My vehicle was at the River Road location in Naperville. The first thing that stood out was the quality of customer care and service. Danny was assigned to my case and he called every other day with an update on the status of my repair so that I was always in the loop on what was going on. Amy, who works the front desk, was also amazing and very helpful. They really care about their customers. The second thing that stood out is the quality of the work that they do. They take their time and make sure that they do the best job possible. They even go above and beyond and clean the exterior and interior of your vehicle! My car was in horrible shape and now looks brand new again. I wouldn’t go anywhere else for my body work needs! Thank you Abra!
8/1/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job!
7/27/2018
Luigi D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good customer service,would contact me 3 times a week about status of my car, never had to contact them when car would me ready
7/26/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Buick
Great workmanship- looks brand new- thanks!
7/20/2018
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Mazda
All of my concerns were addressed professionally and I left there feeling taken care of. The staff is friendly and professional. Although there were times that I might not have been the most easy customer or the most friendly, they treated me with respect and u swear old my concerns as a customer.
7/13/2018
Kristin K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was friendly, kept me up to date on the progress, and repaired the car well. My car had been hit while parked, and i was dreading having to deal with arranging for repairs and everything that goes along with it, but Abra and everyone working there made the process seamless and I trusted them to take care of my car.
7/7/2018
Ugender G. VERIFIED CUSTOMER
Vehicle Make : Honda
Giod
6/30/2018
Joshua Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The company did a nice job of keeping me updated on the progress on my car and answered any questions I had. The car looks good.
6/29/2018
Camille W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really liked that I was called/texted every update about my vehicle
6/29/2018
Yudan L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good customer service, especially they even open on Sat!
6/29/2018
Judith G. VERIFIED CUSTOMER
Vehicle Make : BMW
very courteous and appreciated their attention to details.
6/29/2018