Appreciate everything you did to help me out. Great service, very courteous and helpful. Loved the text messages. Thanks
2/23/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new! Thank you to all responsible for a job well done. This was a very pleasant experience from the time I walked in the door... special thanks to Sean for keeping me informed about repair progress and being so personable. A all!
2/20/2017
Hurby F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was completely professional from start to finish. I don't have any complaints.
2/20/2017
Gary J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service , repairs done in a reasonable amount of time.
2/17/2017
Cecilia E. VERIFIED CUSTOMER
Vehicle Make : Acura
The entire staff is wonderful!!!! I was updated on my car on a daily basis. Everyone was very kind. Very impressed!
2/17/2017
Kim W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Excellent work and outstanding staff. This is our fourth experience with Abra Naperville and they are the best. It starts from the initial greeting; to the accurate and professional estimate (Shawn); great help in coordinating the rental; outstanding work on the repair; the precision, friendliness, explanation and professionalism with handling the paperwork; to the final inspection. All resulting in outstanding work and our deep appreciation for good old fashion expertise and customer care. Thank you!!
2/17/2017
Mekole M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was extremely well done my car looked brand new when i got it back,this the best decision I made. Thanks
2/14/2017
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Beautiful job on the repairs!
Only 2 concerns: the car has had a very strong odor - maybe from sitting in a paint shop? I had to be in it for 45 minutes the other day and I got a headache from the smell of chemicals. Also, the cover to our car battery (it is a hybrid, so the batter is in the trunk) was off. I was so confused why it would have been taken off? And even if it was, why the cover would not have been put back on???
2/13/2017
Tene B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was great, love the fact that I was continuously updated on the status of the repairs. The work looks great!
2/9/2017
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car is beautiful! The job was finished in 8 days instead of the 14 I was expecting. And the update texts were fun and helpful.
2/9/2017
Amber M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for all the updates and the very clean and fixed car!!! :)
2/6/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
The ABRA team was excellent. My experience getting my car fixed there could not have been better.
2/6/2017
Milos K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work! Very professional Team! Friendly people!
2/4/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was very clean and looked good when I picked it up. Very helpful staff and kind.
2/3/2017
Kent B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire team was very helpful and courteous from the beginning when Amy checked me in and Shawn explained the process to me.
In addition Amy and Shawn kept me updated throughout the repair process in a timely manner.
Thank you. Kent
2/3/2017
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA did a great job! Right from the start Shawn told me what most likely would need to be done. He also gave me valuable info that saved us because had I gone through our insurance it would have cost us financially. Amy passed along my questions & fixed our paperwork. Dan took care of any concerns I had & made sure the car was done to my satisfaction, even better! My van is 15 years, 5 months old. Did not think anyone would really care. It fits me very well physically for my back. Someone else had rear ended me in our other car in 2010. I have not been a day without pain ever since then. The seats in this van really are so good for my back. I am so very pleased! Whole team was very professional, courteous & took care of us! Would recommend them to anyone! Thank you so very much! Most Sincerely, Rebecca T
2/1/2017
Rustam A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, well done.
2/1/2017
Kurt A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication great customer service quality work. A
1/29/2017
Brian V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service! Finished before expected, communication was stellar the whole way through, helped with the rental service pickup and drop off. Couldn't have asked for more by way of service.