The entire team is so professiona, couteous and always trying to help custimers.
1/23/2016
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairs completed in time period communicated and any changes to the repairs or completion time were communicated. I was very pleased to see my car was washed before delivery - a small thing that makes a big difference. Dawn and Norm in the Arlington Heights office were a pleasure to deal with. They made the whole process enjoyable!
1/22/2016
Heather C. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick service. Quality work
1/16/2016
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work and service
1/15/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Acura
I was told the car would be ready in **** day when I made my appointment
Then when I dropped it off for the repairs they told ****/2 days
It took 3 days
Poor communication to customers
1/14/2016
Ken W. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great. Good customer service also. Thanks.
1/9/2016
William B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job with repair. Great communication on status via text
1/9/2016
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I would like to commend and thank Tony Ashmore for his assistance and concern for getting the job done completely and right. His assistance with the insurance claim (working with Liberty Subaru and USAA to cover an accident related broken fastener to the transmission case which if gone un attended would have caused extreme damage to the transmission and power train) was most considerate. His noticing the possibility of a problem and suggestion that we check it out with Subaru was CUSTOMER FIRST SERVICE and was greatly appreciated.
1/8/2016
Manjit D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
12/31/2015
Jack H. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Very pleased with the attention to detail and the service received.
12/22/2015
Marina P. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff members were very helpful and answered all questions
12/19/2015
Roberta I. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I Was satisfied with the work that the only issue was that they damaged my property I had a rosary hanging from the rear view mirror which I found broken into two pieces sitting on my passenger side seat I understand that I should have taken it out but you still have to be careful with other people's property you know I mean everything happened so fast with my car getting damaged and the tow truck coming it I didn't even think about removing them but even though if I didn't remove them they should have taken care of my personal belongings that was inside my vehicle as if it belonged to them. Its upsetting to see that some people are so careless with other peoples belongings. How hard would it have been to unhook the Rosary from the clip instead of ripping it off like if it was a piece of junk. This was a gift from my god mother who lives in Mexico and it was blessed in a church in our home town over there. Great work on the car but very unsatisfied with how some of your employees handled my personal belongings.
12/18/2015
Dale L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great people and great service and great job on the car. Very helpful and nice. My only complaint would be it was a little difficult to get thru on the phone. On hold too long and got bounced to the answering service on one call at 4:30 pm. Otherwise I will recommend to others.
12/18/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were just fabulous from the start to the finish!
12/15/2015
Gopinath/shalini K. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a great experience with my car repair and the entire process was completed in 3 days and I got my car back with all the repairs properly taken care of. They were very prompt in getting the status back to me and working between my insurance and them was very smooth as well. Thanks to Tony and Dana for their support in taking care of my Car.. I will strongly recommend ABRA for the Quality, their commitment in getting our car repaired
12/4/2015
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed and loved the way the repairs looked when it was done!
11/27/2015
Ilyce R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I needed a minor scratch fixed on a handicapped van and I explained that I really could not be without this vehicle for two days and they were able to finish it by working from open to close in one day. I really appreciate the fact that they took the time to make it a one day job instead of two because my handicapped son would have been stuck in the house for two days. They did a great job too.
11/27/2015
Joyce S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
This was my first experience using Abra. I have to say was the best experience I've ever had and plan to come back when I need Service on my car. Opera