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Real Reviews from VERIFIED CUSTOMERS
Michael K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The experience was a very good one with great customer service!
2/26/2015
Wesley S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Experience was extremely pleasant. Thanks.
2/17/2015
Cory R. VERIFIED CUSTOMER
Vehicle Make : Buick
Completely satisified, customer service was top notch.
2/13/2015
Salve M. VERIFIED CUSTOMER
Vehicle Make : GMC
All employees were very welcoming and professional. No answer was left on the table. I liked the text updates. The estimated completion date was spot on. Liked the car being washed at pick up too. Those little touches make it easy to write a glowing review.
2/13/2015
Justin S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great and timely service. However, the texting service should include more tangible information regarding the current status instead of just stating the vehicle is in good hands or doing good. The first text stating repairs have begun and the last text stating it was complete, was the only information I thought was helpful and relevant.
2/12/2015
Shari N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience! Top notch!
2/8/2015
Felix R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service, and quality job too!
2/8/2015
Adam K. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast and courteous service. Would recommend highly
2/7/2015
Richard F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was a very easy process thank you for your help
2/7/2015
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Scion
They went above and beyond what I expected. My car was completely fixed as well as detailed upon pick up. I would definitely recommend ABRA.
2/7/2015
Beth A. VERIFIED CUSTOMER
Vehicle Make : BMW
As pleasant of an experience as possible.
1/31/2015
Latonia M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team was very efficient. I like the atmosphere in the office, the people that work there seem to enjoy what they do. Its too bad they don't have input into the automatic texts, that's my only area to improve.
1/31/2015
Francisco P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The turn around time was within 4 business days, that was great! But the work on the vehicle was not up to standards. I noticed that the bumper did not align with the body of the car. I took it back the following day and the technician informed me that it was the best that could be done. For the amount of money that was paid and the minor damage to the vehicle should not have affected the vehicle that much. Honestly I wish I would have not spent or taken the car in and just replaced the tail light. It would have costed me 200 instead of the 500 deductible plus the amount that the insurance covered. Very disappointed. Francisco P
1/31/2015
Reginald B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Well done!
1/31/2015
Betsy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for making this process convenient and quick.
1/27/2015
Eva R. VERIFIED CUSTOMER
Vehicle Make : Mercury
Very polite, friendly, and fast service.
1/24/2015
Abel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
1/22/2015
Cassandra V. VERIFIED CUSTOMER
Vehicle Make : Nissan
All the people I dealt with were very pleasant and professional. I enjoyed the text updates. A very pleasant experience during the somewhat unpleasant task of having to have your vehicle repaired. Thank you all!!
1/22/2015
Marilyn F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did an excellent job. Would not hesitate to use ABRA again if I need too
1/21/2015
Natalie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly
1/19/2015