The staff were very professional and courteous. They kept me informed with regular messages and phone calls on the status of the repairs and surprisingly, the repairs were finished well before time.
I am very happy with the level and quality of service.
Thanks
2/17/2016
Ginger I. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for superior customer service!
2/13/2016
Kem W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was not completely satisfied with my whole experience the reason being is because once after I picked up my car after it been repaired they either wash my car or let my Car sit out in the cold and my door is ended up up getting locked and freezing after that one of the associates had to Jimmy my locks once after Jimmy and my locks there was paint taken from the side panel of my door then once after that happened because the door wasn't on wasn't on properly unlocked my alarms went off my boyfriend and I was standing outside trying to figure out the situation after they Jimmy the lock the two associates went inside and didn't even come out to help after the alarm started going off so no I did not have a good experience at Arbor Auto Body glass and repair....
2/12/2016
Josephine D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great team! Great communication!
2/10/2016
Alan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated that I was kept informed as to the progress of the repairs.
They were very professional and friendly.
I will be recommending this shop to anyone needing auto body work.
2/10/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Kia
This was by far the best service ever, always kept me updated with my car with calls or texts! I was more than amazed when I picked up my car and the fact they not only fixed it but cleaned it inside and outside! Glad my insurance recommended you guys!
I will always come back here whenever I have a problem with my car!
Thank you so much:)!!
2/7/2016
Chia L. VERIFIED CUSTOMER
Vehicle Make : Honda
Technician David did a great job.
2/6/2016
Joanne C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent!!! I couldn't be happier:)
2/4/2016
Youjung J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you
2/2/2016
Maureen D. VERIFIED CUSTOMER
Vehicle Make : Kia
ABRA made it so easy for me to get my vehicle repaired. The text message updates were great too. While this was a claim through Geico, if I ever needed body work completed again I would definitely take it there.
1/23/2016
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Working with Abra and Enterprise Rental via Geico was a great experience. Everyone involved was very experienced, efficient and professional. Communication via text message updates was great. People were pleasant and knowledgeable. Thank you.
1/23/2016
Isaac P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service from all of the staff. Seamless process, would highly recommend to anybody looking for repairs.
1/21/2016
Nadine W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am forever grateful for your service. Not only is my repair excellent. But Diana went above and beyond the call of duty. I dropped off my car during my lunch hour and I called Enterprise about **** hour before my appointment time to meet me. They failed to show. Diana made several calls to Stefan who said they were on their way. They never showed. I was in your facility in excess of an hour when Diana offered to drive me back to my office. She refused to let me walk. I finally got into my rental at 6:30 pm that evening. Because of the wonderful service I received I will always look to Abra first. God Bless you guys. Thank you friends!!!
1/19/2016
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was fantastic at Abra.
1/18/2016
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, finished works in a very timely manner, great work.
1/18/2016
Chenping N. VERIFIED CUSTOMER
Vehicle Make : Honda
People are nice,and the car is fixed quickly.
1/17/2016
**** U. VERIFIED CUSTOMER
Vehicle Make : Ford
As I pulled into the driveway last night the engine suddenly started running rough. This morning my daughter drove it ****.5 miles to school and texted me it was still rough. This afternoon she drove the ****.5 miles home and said the check engine light came on as she arrived home. Have not had a chance to investigate further.
1/15/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The ABRA of Naperville crew was awesome. They treated my wife and I with the utmost of kindness and respect. The repair crew did a fantastic job on my Pontiac G8 and did it in a very timely fashion.
Thank you again ABRA!
John D