Customer care is not satisfactory at all. I found scratch on van which i had to discuss multiple managers to convince though finally agreed to get it done. I found my Odyssey Air conditioning not starting after i took the van delivered. My odyssey is 2014 make and had no mechanical problem till i bring to ABRA. We expect utmost care from ABRA but i didnt find in a single instance.i also found it was kind of rude while talking over phone. Overall the experience is very dissatisfied
6/28/2017
Brian Z. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a great job. Excellent communication through out the time my car was being fixed. The car was fixed quickly and on time. Excellent customer service as everyone was very nice and a pleasure to do business with.
6/28/2017
Allene P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only was the repair done quickly but there was unrelated damage to my car that I wanted an estimate for and your team fixed it AT NO CHARGE! Now that is what I call outstanding customer service!
6/25/2017
Awais S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication
6/24/2017
Aimee A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job in a timely manor!
6/23/2017
Cameryn S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very timely & a job well done!
6/22/2017
Mukesh P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Satisfied
6/21/2017
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA was great in every sense. I did have a problem with Enterprise which most people would consider minor but was a great inconvenience for me. I wound up seeking rides for almost all my work because I asked for a small, modest care and received a Cadillac. Most people would be thrilled but I do homecare in all parts of 5 counties. A Cadillac attracts attention and is impossible to park.... it was actually frightening for me to drive that to work.... others would be tickled. However, I paid for three days rental and only drove it once due to the kindness of my family and colleagues.
6/15/2017
Vinod M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent services and follow up
6/10/2017
Sue M. VERIFIED CUSTOMER
Vehicle Make : Kia
I cannot emphasize enough how easy and pleasant it was to work with ABRA .
I did not have to worry about anything. Everything I was told happened exactly. Everyone was personable and efficient. Thank you very much!
6/8/2017
Diane S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly staff. Did everything in their power to make it a great experience. My car was repaired in 48 hours and it looks great. It was returned to me clean too. I will recommend Abra and Geico!
6/7/2017
Ivica G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You gays amazing... the car look perfect
6/6/2017
Usha K. VERIFIED CUSTOMER
Vehicle Make : Honda
Dave and Diana have amazing customer service skills. Dave had accommodated my request and my CRV got fixed on time and within my budget. I found the best auto shop for all needs and support ! Thank you so much the team st ABRA led by Dave
6/5/2017
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff made the whole process go very smoothly.
6/2/2017
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome job I love that my car got fixed back to perfect condition and even better then before I brought it here. I am so happy with the work done and had my car ready so fast. I will keep bringing my car back here any time I run into another accident that is not my fault. I will be bringing it back to fix front end that was not properly fixed by Remes Auto Body in Westmont. I will recommend everyone to bring here first as this was the best service. I am happy I can drive my Mercedes back on the road so fast and look like it never got rear ended by someone who was paying no attention while playing on cell phone and rear ended me.
5/25/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the exceptional service.
Highly recommend to others.
5/25/2017
Brad J. VERIFIED CUSTOMER
Vehicle Make : Ford
I was completely satisfied with the work, updates, customer service and quality of the work done. Everything was done quickly and I felt taken care of the whole time. I'm so glad abra was the company that fixed my truck
5/24/2017
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate the updates through out the process of Abra handling my vehicle. Diana down to guy the held an umbrella for me, I appreciate the high quality service.