I was the overanxious "Mom" of my Buick. When I stopped in to see about it before it was done, everyone was gracious and assured me it was being well cared for, which was great to hear, as well as the emails Abra sent me assuring me. It looks like a new car and I thank each of your personnel. I am very satisfied with the repairs. Verla
11/7/2017
Kari A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was fantastic to deal with - they made the entire process quick and painless!!
11/4/2017
Peter L. VERIFIED CUSTOMER
Vehicle Make : Honda
This is what I posted to yelp: WOW! What a great experience. I selected Abra from the list offered by State Farm for a minor fender bender accident I had in our parking lot at work. I dropped the car off on a Monday afternoon and I was given a clear understanding of what was likely to happen before it would be ready for pickup. I opted for text messages as the communication medium and I was very pleased to get a text every day with the status of the repair. As promised, the car was ready for pickup on Friday of the same week. Not only that, they cleaned it. The whole car! ! It looked nearly brand new inside and out, and there was no way to spot the repair work. I love it when companies take customer service seriously and Abra is one of those companies for me. They were some of the nicest people I've dealt with, and I highly recommend Abra for auto body repair work.
11/4/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Buick
Love the texts where my car is st in the process and everyone was so helpful
10/29/2017
Metal Creations. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great, good quality work. Thanks mom
10/26/2017
Tim K. VERIFIED CUSTOMER
Vehicle Make : Acura
Treated amazingly, estimated 4 days, and delivered. Updated daily on activity on my vehicle via text, Contacted directly and promptly for additional finding during tear down, with updated quote for those parts and repairs. Nice employees! Car looks great. Thank you
10/25/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly and competent in handling the repair of my car. They assisted in getting the rental set and my minimizing my time. I really appreciated the professionalism.
10/22/2017
Nino B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience, great, fast and friendly service, excellent communication. The car looks awesome!
10/22/2017
Suorchi S. VERIFIED CUSTOMER
Vehicle Make : Honda
Trust
Committed to time estimated
Hospitality
Thanks
10/14/2017
Michelle G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and they kept you well informed. I would come back again. Thank you
10/13/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciated the progress reports and follow up, as well as the prompt service!
10/12/2017
Orinne S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding professionalism and expert service, thank U thank U thank U
10/12/2017
Krista Or. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan is so deligent tu update us on the status of the repairs and Marie is so helpful to answer our questions. Thanks and they dis a great job with the repair as well.
10/11/2017
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The text message alerts were a great help to get daily updates of what was going on with my car. The automated ones I think you should discontinue as they send a false positive message based on what the with the technician is stating later.
10/11/2017
Joyce M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Love the text messages.
10/9/2017
Jason A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your manager ryan hurt provided excellent customer service. Services provided look great. I will be back in the future.